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This manual has been prepared in terms of the section 51 of the Promotion of Access to Information Act 2 of 2000 and to address the requirements of the Protection of Personal Information Act 4 of 2013. It outlines the procedures for accessing information held by the company, defines key terms, details contact information, and explains the conditions for lawful processing of personal information.
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The PAIA Manual is a document that outlines the procedures and guidelines for accessing information held by public bodies, as mandated by the Promotion of Access to Information Act (PAIA) in South Africa.
All public and private bodies that hold records or information and are subject to the Promotion of Access to Information Act are required to file a PAIA Manual.
Filling out a PAIA Manual involves providing details about the organization, its information officers, categories of records held, and the procedures for requesting information. A template is usually available for guidance.
The purpose of the PAIA Manual is to promote transparency and accountability by ensuring that the public has access to information held by government and private entities.
The PAIA Manual must report information such as the name and contact details of the information officer, the categories of records held, any legislation relevant to the holding of records, and the procedures for requesting access to information.
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