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Get the free Make a complaint or give feedback - Your Service Your Say

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Your Service, Your Say Fire & Rescue Police, Fire and Crime Commissioner Zo Metcalfe has relaunched a survey to gauge your level of trust and confidence in fire and rescue services across York and
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Identify the issue you want to complain about.
02
Gather any relevant information or evidence relating to your complaint.
03
Contact the appropriate department or organization for submitting a complaint.
04
Clearly articulate your complaint in writing or verbally.
05
Provide your contact information for follow-up.
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Submit your complaint according to the organization's procedures.
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Keep a copy of your complaint and any correspondence for your records.

Who needs make a complaint or?

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Customers dissatisfied with a product or service.
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Employees facing workplace issues or harassment.
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Consumers reporting fraud or unethical business practices.
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Individuals with grievances against government services or agencies.
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Make a complaint is a formal process through which an individual can express dissatisfaction about a service, product, or situation to the relevant authority.
Any individual or entity who feels wronged or unsatisfied with a service or product can file a complaint.
To fill out a complaint, individuals should provide specific details regarding the issue, including their contact information, a description of the problem, any relevant dates, and copies of supporting documents.
The purpose of making a complaint is to alert the relevant authority about issues and seek resolution, compensation, or corrective action.
The information that must be reported includes the complainant's contact details, a clear description of the issue, any actions taken prior to filing the complaint, and any evidence or supporting documents.
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