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AIX Version 7.1IBM Electronic Service AgentIBMNote Before using this information and the product it supports, read the information in Notices on page 99 .This edition applies to AIX Version 7.1 and
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Go to the IBM Electronic Service homepage.
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Log in with your IBM credentials or create a new account if you don't have one.
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Select the type of service you need assistance with (e.g., hardware, software).
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IBM customers experiencing technical issues with IBM products.
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IBM Electronic Service is an online platform provided by IBM that allows users to report service requests, manage support cases, and access information related to IBM products and services.
Individuals or organizations that own or use IBM products and need technical support, maintenance, or warranty service are required to file using IBM Electronic Service.
To fill out a service request using IBM Electronic Service, users need to log in to the platform, navigate to the service request section, provide details about the issue, attach any relevant documents, and submit the request.
The purpose of using IBM Electronic Service is to streamline the process of reporting issues, tracking service requests, and ensuring prompt and efficient support for IBM products.
When using IBM Electronic Service, users must report information such as product serial numbers, detailed descriptions of the problem, any troubleshooting steps already taken, and contact information for follow-up.
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