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Este formulario se utiliza para documentar y gestionar acciones correctivas y preventivas dentro de la institución. Permite identificar problemas, causas raíz y asignar responsabilidades para la resolución de los mismos.
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How to fill out corrective and preventive action

01
Identify the problem or non-conformance that requires action.
02
Gather relevant data and information about the issue.
03
Determine the root cause of the problem using techniques such as the 5 Whys or Fishbone diagram.
04
Develop corrective actions that address the root cause and prevent recurrence.
05
Assign responsibilities for implementing the corrective actions.
06
Set deadlines for the completion of each corrective action.
07
Monitor the implementation of corrective actions to ensure they are effective.
08
Review and update the documentation to reflect the actions taken.
09
Verify the effectiveness of the corrective actions after implementation.
10
Document the preventive actions that will be taken to avoid future occurrences.

Who needs corrective and preventive action?

01
Organizations that want to improve their quality management systems.
02
Companies facing recurring issues or non-conformances.
03
Teams responsible for compliance with industry standards and regulations.
04
Managers and personnel involved in quality assurance and process improvement.
05
Any organization looking to enhance customer satisfaction and operational efficiency.
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Corrective and preventive action (CAPA) refers to processes used to investigate and address deficiencies and prevent their recurrence, ensuring the quality and compliance of products and services.
Typically, any employee or department that identifies a non-conformance, issue, or potential risk within a process or system is required to file a corrective and preventive action.
To fill out a CAPA form, one should provide a detailed description of the problem, the root cause analysis, planned corrective and preventive actions, responsible parties, timelines for completion, and verification of implementation.
The purpose of CAPA is to eliminate the causes of actual and potential non-conformities to prevent recurrence, thereby improving processes, products, and services.
The information that must be reported includes the description of the issue, root cause analysis, actions taken, responsible individuals, date of completion, and evidence of effectiveness.
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