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This document outlines the findings and decision of the Channel Islands Financial Ombudsman regarding a complaint related to a declined motor insurance claim due to alleged misrepresentation of the

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Who needs ombudsman determination?

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What is ombudsman determination?

Ombudsman determination is a formal decision made by an ombudsman regarding a complaint or issue raised by a party, typically aimed at resolving disputes and ensuring fair treatment.

Who is required to file ombudsman determination?

Individuals or organizations that have a grievance or complaint regarding a service or issue that falls under the jurisdiction of the ombudsman are required to file for ombudsman determination.

How to fill out ombudsman determination?

To fill out ombudsman determination, you need to complete a prescribed form, providing details about the complaint, involved parties, and any relevant evidence or documentation supporting your case.

What is the purpose of ombudsman determination?

The purpose of ombudsman determination is to provide an independent and impartial resolution to complaints and disputes, promoting transparency, accountability, and fairness in services or organizations.

What information must be reported on ombudsman determination?

The information that must be reported includes the nature of the complaint, the parties involved, the relevant facts and evidence, the ombudsman's findings, and any recommendations or decisions made.

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