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National Enforcement Bodies under Regulation [EC] 1177/2010 concerning the rights of passengers when travelling by sea and inland waterway http://ec.europa.eu/transport/themes/passengers/maritimeAll
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01
Understand the purpose of Regulation EC 1177/2010, which aims to enhance passenger rights in maritime transport.
02
Read the full text of Regulation EC 1177/2010 to familiarize yourself with all the provisions and requirements.
03
Identify the relevant sections related to passenger rights, such as cancellation and delay policies, assistance obligations, and compensation.
04
Gather necessary documentation, such as the details of the journey, ticket information, and communication records with transport operators.
05
Complete any required forms or notifications as outlined in the regulation for claims and assistance.
06
Submit your claims or requests for assistance to the appropriate transport operator or regulatory authority as specified.

Who needs regulation ec 11772010 concerning?

01
Passengers traveling by sea, including ferry and cruise ship users.
02
Transport operators providing maritime services to ensure compliance.
03
Policy-makers and regulatory authorities overseeing maritime transport and passenger rights.
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Regulation EC 1177/2010 establishes rules for the rights of passengers traveling by sea and inland waterways, focusing on improving passenger rights and ensuring better transport services.
Transport operators providing services by sea and inland waterways are required to comply with Regulation EC 1177/2010.
To comply with Regulation EC 1177/2010, operators should ensure that their practices meet the outlined rights for passengers, including access to information, assistance, compensation procedures, and complaint mechanisms.
The purpose of Regulation EC 1177/2010 is to enhance passenger rights in maritime transport and provide clear guidelines on compensation and assistance for passengers experiencing disruptions.
Operators must report information regarding passenger rights, schedules, ticketing, and details of compensation and assistance provided to passengers in cases of cancellations or delays.
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