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This document is a form for cardholders to report disputes regarding transactions on their credit or debit card. It requires detailed information about the disputed charges and the circumstances surrounding
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How to fill out cardholder statement of dispute

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How to fill out cardholder statement of dispute

01
Begin by obtaining the cardholder statement of dispute form from your bank or card issuer.
02
Fill out your personal information, including your name, address, account number, and contact information.
03
Clearly state the reason for the dispute, specifying the transaction in question.
04
Provide any relevant details regarding the disputed charge, such as the date, amount, and merchant name.
05
Attach any supporting documents, such as receipts or correspondence with the merchant.
06
Sign and date the form to certify that the information you provided is accurate.
07
Submit the completed form to your bank or card issuer, either by mail, email, or online submission, as instructed.

Who needs cardholder statement of dispute?

01
Anyone who has a dispute regarding a charge on their credit or debit card should fill out a cardholder statement of dispute.
02
This includes customers who believe they were wrongly charged, received defective goods, or were billed for unauthorized transactions.
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A cardholder statement of dispute is a formal document submitted by a cardholder to dispute a charge or transaction on their credit or debit card statement that they believe is incorrect or unauthorized.
The cardholder, which is the individual who holds the credit or debit card, is required to file a statement of dispute when they notice a transaction on their statement that they believe is erroneous or fraudulent.
To fill out a cardholder statement of dispute, the cardholder should provide their account information, details of the disputed transaction, reasons for the dispute, and any supporting documentation that demonstrates why the charge is in question.
The purpose of the cardholder statement of dispute is to formally notify the card issuer about discrepancies in billing, initiate an investigation into the disputed transaction, and potentially resolve the issue by reversing or correcting the charge.
The information that must be reported includes the cardholder's name, account number, date of the disputed transaction, transaction amount, description of the transaction, reasons for the dispute, and any additional documentation to support the claim.
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