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The PMP AWARxE Requestor User Support Manual provides step-by-step instructions for healthcare professionals requesting data from the Louisiana Prescription Monitoring Program (PMP) database. It includes
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Start with the title page, including the manual's name and version.
02
Provide a table of contents for easy navigation.
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Introduce the manual, explaining its purpose and importance.
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List the prerequisites for users to understand the manual.
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End with a glossary of terms used in the manual.

Who needs requestor user support manual?

01
Requestors seeking user support for specific issues.
02
Support staff requiring a guide to assist requestors effectively.
03
New employees who need to understand the support processes.
04
Managers who want to ensure quality support is provided.
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The requestor user support manual is a guiding document that provides instructions and information necessary for users to effectively submit support requests and utilize the support services available.
Individuals or teams who are seeking support from an organization's helpdesk or support team are typically required to file the requestor user support manual.
To fill out the requestor user support manual, follow the provided instructions, complete all required fields with accurate details regarding your support request, and provide any necessary documentation or evidence related to the issue.
The purpose of the requestor user support manual is to ensure a clear process for users to report issues, facilitate efficient handling of requests, and improve overall support service effectiveness.
The information that must be reported includes the requestor's contact details, description of the issue, steps taken to resolve it, urgency level, and any relevant context or attachments that can assist the support team.
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Louisiana Prescription Monitoring Program PMP AWARxE User Support Manual healthcare professionals patient requests registration account management NarxCare prescription history delegate management

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