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This document is a tender invitation by the Kenya Trade Network Agency (KenTrade) for the provision of support and maintenance services for the Dynamics 365 CRM solution over a period of one year,
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How to fill out tender-for-support-and-maintenance-of-crm

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How to fill out tender-for-support-and-maintenance-of-crm

01
Read the tender documents thoroughly to understand requirements.
02
Gather all necessary information about your CRM system.
03
Prepare a project plan detailing the support and maintenance strategy.
04
Collect and include relevant experience and qualifications in your proposal.
05
Outline the pricing model, clearly defining costs and payment terms.
06
Ensure compliance with any legal and regulatory requirements outlined in the tender.
07
Review and revise your proposal for clarity and completeness.
08
Submit the tender by the specified deadline, ensuring all required documents are included.

Who needs tender-for-support-and-maintenance-of-crm?

01
Organizations that utilize a Customer Relationship Management (CRM) system and require ongoing support and maintenance.
02
Businesses looking to enhance their customer engagement through efficient CRM management.
03
Companies aiming to ensure their CRM systems are up-to-date and function optimally.
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The tender for support and maintenance of CRM (Customer Relationship Management) refers to a formal proposal process where organizations invite service providers to offer their services for the management, upkeep, and improvement of CRM systems.
Typically, organizations that operate CRM systems and require ongoing technical support, maintenance, and enhancements are required to file tenders for support and maintenance of CRM.
To fill out a tender for support and maintenance of CRM, organizations need to provide detailed information about their CRM needs, specifications of the services required, relevant timelines, budget constraints, and selection criteria for prospective service providers.
The purpose of the tender for support and maintenance of CRM is to solicit bids from qualified vendors to ensure that the organization's CRM system operates efficiently, is well-maintained, and meets the evolving needs of the business.
The information that must be reported includes the scope of services requested, project timelines, budget, evaluation criteria, submission guidelines, and any regulatory compliance requirements relevant to the CRM system.
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