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F e b r ua r y 2 0 0 9 V o l ume 6 I ssue 1 Aetna OfficeLink Updates North Central Region Inside This Issue It s easy to respond to electronic clinical alerts OfficeWise. 2 Evidence-based clinical alerts also known as Care Considerations are sent to you electronically through our secure provider website via NaviNet. Policy and Practice Updates. 3-6 Aetna s Education Site for Health Care Professionals. 7 Plan Facts and Features. 8-9 Clinical alerts reflect information about which you might not...
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How to fill out aetna officelink updates
How to fill out Aetna OfficeLink Updates
01
Log in to your Aetna OfficeLink account.
02
Navigate to the 'Updates' section in the dashboard.
03
Select 'New Update' to begin filling out the form.
04
Fill in all required fields, including patient details and update information.
05
Review the information for accuracy.
06
Submit the update by clicking on the 'Submit' button.
Who needs Aetna OfficeLink Updates?
01
Healthcare providers who are Aetna network participants.
02
Administrative staff managing patient records and insurance claims.
03
Office personnel responsible for submitting updates on patient care and treatment.
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How do I speak to a live person at Aetna?
For general inquiries, reach our corporate headquarters at 1-888-US-AETNA (1-800-872-3862) (TTY: 711). There is no option for members to get information at this number. Aetna Inc.
What happened to Aetna insurance Company?
Aetna Inc. Since November 28, 2018, the company has been a subsidiary of CVS Health.
Is Aetna no longer accepting telehealth?
We will no longer cover certain telemedicine services Beginning December 1, 2023, we're modifying our policy to no longer cover some of the liberalized telemedicine procedures/modifiers.
How do I update my Aetna billing information?
You can do this in the portal under “View or Update Billing Information” or by calling customer service at 855-837-6453 (dental) or 855-804-2410 (vision).
How do I change my bank info on Aetna?
You are responsible for notifying Aetna of any changes to your banking information. You may receive a phone call from Aetna to ensure accuracy of banking information. For new enrollments and vendor/clearinghouse, changes complete the ERA authorization agreement in its entirety and fax to 859-455-8650.
Does Aetna automatically renew?
In most cases your coverage will auto-renew each year. You don't have to do anything to continue with your current plan.
How do I speak to a live person at Aetna?
For general inquiries, reach our corporate headquarters at 1-888-US-AETNA (1-800-872-3862) (TTY: 711). There is no option for members to get information at this number. Aetna Inc.
How do I change my billing address with Aetna?
If you bought a plan directly from us (not through your employer): Log in to send us your name and address change through the “Contact Us” feature. Or call Member Services at the number on your ID card. If you bought a plan on the Health Insurance Marketplace®: Contact the plan to update your name and address.
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What is Aetna OfficeLink Updates?
Aetna OfficeLink Updates is a communication tool designed to provide healthcare providers with important information regarding policies, procedures, and updates from Aetna.
Who is required to file Aetna OfficeLink Updates?
Healthcare providers who participate in Aetna's network and are involved in the submission of claims and coordination of care are required to file Aetna OfficeLink Updates.
How to fill out Aetna OfficeLink Updates?
To fill out Aetna OfficeLink Updates, providers must complete the designated forms with necessary information related to membership, billing, and any changes in practice, ensuring all required fields are filled.
What is the purpose of Aetna OfficeLink Updates?
The purpose of Aetna OfficeLink Updates is to ensure that providers stay informed about changes that could affect their practice, claims processing, and the overall quality of care provided to members.
What information must be reported on Aetna OfficeLink Updates?
Providers must report information such as changes in practice ownership, address, hours of operation, and any updates related to provider specialties or staffing.
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