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STANDARD COMPLAINTS AND DISPUTE RESOLUTION PROCEDURE ORIGIN ENERGY IS COMMITTED TO: Recognizing our customers and other interested parties have a right to raise a concern. Resolving any issues or
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How to Fill Out Standard Complaints:

01
Begin by clearly stating your personal information such as your name, address, phone number, and email address. This will help the recipient of the complaint identify you and respond appropriately.
02
Clearly describe the reason for your complaint. Provide details about the issue, including any relevant dates, times, and locations. Be specific and concise to ensure your message is clear.
03
If applicable, provide any supporting documentation or evidence that substantiates your complaint. This could include photographs, receipts, emails, or any other relevant documents. Make sure to number and label these attachments for easy reference.
04
Outline any attempts you have made to resolve the issue prior to filing the formal complaint. This demonstrates that you have taken the necessary steps to address the problem and gives the recipient of the complaint an understanding of the situation.
05
Clearly state your desired outcome or resolution. Be realistic and reasonable in your expectations, and ensure that your request aligns with the nature of the complaint. This will help the recipient understand what you hope to achieve through the complaint process.

Who Needs Standard Complaints:

01
Individuals who have encountered a problem or experienced a negative situation and wish to formally address their concerns.
02
Customers who have received faulty or inadequate products or services and seek resolution from the company or service provider.
03
Employees who have faced issues in the workplace such as harassment, discrimination, or unfair treatment and want to bring these concerns to the attention of their supervisors or human resources department.
By utilizing standard complaint forms or templates, individuals can ensure that they provide all the necessary information and adhere to a consistent structure, making their complaints more effective and easier to process for the recipient.
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Standard complaints refer to formal complaints or grievances submitted according to a predefined set of guidelines or regulations.
Standard complaints are typically required to be filed by individuals, organizations, or entities who have a grievance or issue that needs to be formally addressed.
Standard complaints can usually be filled out by providing specific details about the grievance or issue, along with any supporting evidence or documentation.
The purpose of standard complaints is to provide a formal process for addressing grievances or issues in a structured and organized manner.
Standard complaints may require information such as the nature of the grievance, parties involved, dates, and any relevant evidence.
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