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Notification of Disputed Transaction
If a transaction appears on your statement that you believe is an error, and you have been unable to resolve the situation directly with
the merchant, please complete
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How to fill out notification of disputed transaction

How to Fill Out Notification of Disputed Transaction
01
Gather all relevant information: Before filling out the notification, make sure you have all the necessary details pertaining to the disputed transaction. This includes the transaction amount, date and time, merchant information, and any supporting documents or evidence.
02
Review your account statements: Take the time to thoroughly review your account statements to ensure that the transaction in question is indeed unauthorized or incorrect. Look for any other discrepancies or suspicious activities that may require further investigation.
03
Contact your bank or credit card issuer: Before submitting a notification of disputed transaction, it is advisable to first contact your bank or credit card issuer's customer service. Explain the situation and inquire about their internal procedures for handling such disputes. They may ask you to fill out a specific form or provide additional instructions.
04
Obtain the required form: If your bank or credit card issuer requires a specific form to be filled out, obtain the form either online or by contacting their customer service. Ensure that you have the most up-to-date version of the form to avoid any delays or complications.
05
Identify the disputed transaction: On the notification form, provide clear details about the disputed transaction. Include the date, time, amount, and a brief description of the transaction. Be as specific as possible to avoid any confusion or misinterpretation.
06
Explain the reason for disputing: In a concise and clear manner, explain why you are disputing the transaction. Provide any relevant supporting documents, such as receipts, invoices, or communication with the merchant, to strengthen your case. If applicable, mention if the transaction was unauthorized, incorrect, or if you suspect fraudulent activity.
07
Attach supporting documentation: If the notification form allows for attachments, make sure to include copies of any relevant documentation that supports your claim. This may include bank statements, receipts, emails, or any other evidence that proves the transaction is disputed.
08
Double-check for accuracy: Before submitting the notification of disputed transaction, review all the filled-out information for accuracy and completeness. Ensure that you have provided all the necessary details and supporting documents to avoid any delays or complications in the resolution process.
Who Needs Notification of Disputed Transaction?
01
Credit cardholders: Individuals who have identified a suspicious or unauthorized transaction on their credit card statement may need to file a notification of disputed transaction.
02
Bank account holders: If you notice an incorrect or unauthorized transaction on your bank account statement, you may need to fill out a notification of disputed transaction to bring it to your bank's attention.
03
Online shoppers: Customers who have faced issues with online purchases, such as not receiving the ordered item or receiving a defective product, may need to dispute the transaction and file a notification with their bank or credit card issuer.
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What is notification of disputed transaction?
Notification of disputed transaction is a formal communication to inform a bank or financial institution about a transaction that is being disputed by the account holder.
Who is required to file notification of disputed transaction?
The account holder who believes there is an error or unauthorized transaction on their account is required to file notification of disputed transaction.
How to fill out notification of disputed transaction?
To fill out notification of disputed transaction, the account holder must provide details of the disputed transaction such as date, amount, description, and reason for disputing the transaction.
What is the purpose of notification of disputed transaction?
The purpose of notification of disputed transaction is to alert the bank or financial institution of potential errors or unauthorized activity on the account.
What information must be reported on notification of disputed transaction?
The notification of disputed transaction must include details such as account holder's name, account number, disputed transaction details, date of transaction, amount, and reason for disputing the transaction.
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