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CRITICAL CUSTOMER CARE PROGRAM CUSTOMER APPLICATION AND CERTIFICATION NEW REVERIFICATION FORM 1007 (REV. 1008) ID NO. 58082011 CUSTOMER STATEMENT CUSTOMER OF RECORD (Please Print) ACCOUNT NO. STREET
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How to fill out firstenergy critical customer care
How to fill out FirstEnergy Critical Customer Care:
01
Visit the FirstEnergy website: Start by going to the official FirstEnergy website. Look for the section that is specifically dedicated to their Critical Customer Care program.
02
Provide your contact information: Fill out the necessary fields with your personal details such as your name, address, phone number, and email address. Make sure to double-check the accuracy of the information provided to avoid any issues with contacting you.
03
Select the critical customer care service: Indicate the specific type of critical customer care service you require. FirstEnergy offers various options such as medical condition support, life-sustaining equipment, and advanced notification of planned outages, among others. Choose the appropriate one that suits your needs.
04
Provide supporting documentation: Depending on the type of critical customer care service you selected, you may need to attach supporting documentation to your application. This can include medical certification for medical condition support or proof of life-sustaining equipment.
05
Submit your application: Once you have completed all the necessary sections and attached any required documentation, review your application to ensure everything is accurate and complete. Submit the application as instructed.
Who needs FirstEnergy Critical Customer Care?
01
Customers with medical conditions: FirstEnergy Critical Customer Care is essential for individuals with medical conditions that require uninterrupted access to electricity. This service ensures that they receive priority attention and support during power outages, providing them with peace of mind and potentially life-saving assistance.
02
Individuals relying on life-sustaining equipment: Those who depend on life-sustaining medical equipment such as oxygen concentrators, dialysis machines, or ventilators, should enroll in FirstEnergy Critical Customer Care. The program ensures that they receive advanced notifications of planned outages and assistance in maintaining constant electricity supply to their equipment.
03
Customers with specific needs: FirstEnergy Critical Customer Care also caters to customers with specific needs such as elderly individuals, those with mobility challenges, or those requiring additional support during power outages. This service provides tailored assistance, ensuring their well-being, safety, and convenience during critical situations.
Note: The specific eligibility requirements and availability of FirstEnergy Critical Customer Care may vary depending on your location. It is advisable to check with FirstEnergy directly for the most accurate and up-to-date information.
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What is firstenergy critical customer care?
FirstEnergy Critical Customer Care is a program designed to provide priority assistance to customers who rely on electricity for life-sustaining equipment or medical conditions.
Who is required to file firstenergy critical customer care?
Customers who have life-sustaining equipment or medical conditions that rely on electricity are required to file for FirstEnergy Critical Customer Care.
How to fill out firstenergy critical customer care?
To fill out FirstEnergy Critical Customer Care, customers can contact their energy provider or visit their website to access the necessary forms and information.
What is the purpose of firstenergy critical customer care?
The purpose of FirstEnergy Critical Customer Care is to ensure that customers with unique electricity needs receive priority assistance and support during power outages or emergencies.
What information must be reported on firstenergy critical customer care?
Customers must report information about their life-sustaining equipment or medical conditions that rely on electricity on the FirstEnergy Critical Customer Care form.
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