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CONSUMER GUIDE TO GRIEVANCE Reparation FORUM AND OMBUDSMAN The Electricity Act 2003 has come into effect from 10th June 2003. In exercise of powers conferred on the Commission by Section 181 read

How to fill out grievance redressal forum and

How to fill out grievance redressal forum:

1. Start by carefully reading the instructions provided on the forum. Understand the purpose and scope of the grievance redressal process.
2. Gather all necessary documents and evidence related to your grievance. This may include contracts, emails, receipts, or any other supporting materials.
3. Begin filling out the necessary details on the forum, such as your personal information, contact details, and a detailed description of the grievance. Be concise but include all relevant information.
4. Clearly state the desired outcome or resolution you are seeking from the grievance redressal forum. Provide specific details and be realistic in your expectations.
5. If there are any specific sections or questions on the forum that you are unsure about, seek clarification from the appropriate authority or consult a legal professional.
6. Before submitting the filled-out grievance redressal forum, carefully review all the information provided. Make sure there are no errors or omissions.
7. Once you are satisfied with the form, submit it according to the instructions provided. Keep a copy of the submitted form for your records.

Who needs grievance redressal forum:

1. Individuals who have experienced unfair treatment, discrimination, or misconduct in various settings such as workplaces, educational institutions, or public services may need a grievance redressal forum.
2. Consumers who have faced issues with products or services, such as fraud, misrepresentation, or unsatisfactory performance, may also benefit from a grievance redressal forum.
3. Anyone who believes their rights have been violated or wishes to seek justice or compensation for a particular grievance can utilize a grievance redressal forum. It serves as a platform for addressing and resolving complaints in a systematic and fair manner.

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