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MAKING A COMPLAINT WITH THE ELECTRICITY SUPPLY COMPANY The Electricity Act 2003 has come into effect from 10th June 2003. In exercise of powers under SubSection (2) (up) of Section 181 of the Electricity
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How to fill out making a complaint with:

01
Start by addressing the recipient: Begin the complaint letter by addressing the person or organization you are making the complaint to. Use a formal salutation such as "Dear Sir/Madam" or use the recipient's name if you have it.
02
State the purpose of your complaint: In the opening paragraph, clearly and concisely state the reason for your complaint. Provide specific details about the issue, such as dates, times, and any relevant documents or evidence.
03
Provide a detailed account: In the body of the letter, explain the situation or problem in detail. Be specific and provide as much information as possible, including any previous attempts to resolve the issue and their outcomes.
04
Include supporting evidence: Attach any supporting documentation or evidence that strengthens your complaint. This could include receipts, photos, or correspondence related to the issue. Make sure to mention the attached documents within the letter for clarity.
05
Request a specific action: Clearly state what you would like to be done to resolve the issue. Whether it's a refund, replacement, apology, or any other specific action, be clear and reasonable in your request.
06
Provide your contact information: Include your full name, address, phone number, and email address at the end of the letter. This information allows the recipient to communicate with you easily regarding your complaint.

Who needs making a complaint with:

01
Customers: If you have received poor service, a defective product, or have any other issue with a company or service provider, you may need to make a complaint.
02
Employees: If you are facing workplace harassment, discrimination, or have concerns about unfair treatment in your workplace, you may need to file a complaint with your human resources department or relevant authority.
03
Patients: If you have concerns or grievances regarding your healthcare provider, such as medical malpractice, billing issues, or inadequate care, making a complaint may be necessary.
Remember, making a complaint is a formal process, and it's crucial to remain professional and polite throughout the entire process. Be sure to keep copies of all correspondence and documentation related to your complaint for future reference.
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Making a complaint is the act of formally expressing dissatisfaction with a product or service.
Anyone who has received unsatisfactory service or a faulty product may file a complaint.
To file a complaint, one must typically provide details of the issue, their contact information, and any relevant documentation.
The purpose of making a complaint is to address and resolve issues with a product or service in order to improve customer satisfaction.
Information such as the nature of the complaint, date of occurrence, product or service involved, and desired resolution should be reported on a complaint.
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