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EXTERNAL SUGGESTIONS AND COMPLAINTS FORM QUALITY DEPARTMENT P.O. Box 25400, 1309 Nicosia, Telephone: 8000 7777, Fax: 7000 5588 T.K. 25400, 1309, : 8000 7777, 7000 5588 email:, customer info. Cyprus
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How to fill out external suggestions and complaints

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How to fill out external suggestions and complaints:

01
Start by finding the appropriate platform or channel to submit your suggestion or complaint. This could be a company's website, social media page, or dedicated customer service email. Make sure you follow the company's preferred method of communication.
02
Clearly state the purpose of your submission in the subject line or title. This will help the recipient quickly identify the nature of your suggestion or complaint.
03
Begin your submission by providing your contact information. This includes your name, email address, and phone number. It's important to include accurate contact details so that the company can get in touch with you if needed.
04
Clearly articulate your suggestion or complaint in a concise and respectful manner. Use specific examples or incidents to support your feedback and make it more tangible for the company to understand.
05
If applicable, provide any relevant documentation, such as receipts, screenshots, or photographs, to support your suggestion or complaint. This evidence can help strengthen your case and provide a clearer understanding of the issue at hand.
06
Include any suggestions or ideas for improvement if you are submitting a complaint. This shows that you are not just pointing out problems but also offering potential solutions.
07
Proofread your submission before sending it. Check for any spelling or grammatical errors, and ensure that your message is coherent and easy to understand.
08
Submit your suggestion or complaint according to the company's instructions. This may involve clicking a "submit" button, sending an email, or posting on a designated customer feedback forum.
09
Keep a copy of your submission for your records. This is especially important if you do not receive a prompt response or if you need to reference your feedback in the future.

Who needs external suggestions and complaints?

01
Consumers: People who have used or interacted with a product or service and want to provide feedback or voice their concerns can submit external suggestions and complaints. It allows them to have a direct channel to communicate with the company and express their opinions.
02
Employees: Employees who notice inefficiencies or have ideas for improvement within their organization can also utilize external suggestions and complaints. This enables them to contribute to the betterment of the company and its processes.
03
Stakeholders: Individuals or groups with a vested interest in the success or performance of a company, such as shareholders or community members, may need external suggestions and complaints to ensure their concerns are heard and addressed.
04
Competitors: Competitors may submit external suggestions and complaints to gain a competitive advantage or influence the decision-making process of a rival company.
05
Regulatory bodies: External suggestions and complaints can be valuable to regulatory bodies as they monitor and enforce industry standards and consumer protection. This feedback helps them identify potential violations or areas for improvement within companies.
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External suggestions and complaints are feedback or grievances provided by individuals outside of an organization regarding its products, services, or operations.
Any individual or entity who has a concern or suggestion regarding a company's offerings can file external suggestions and complaints.
External suggestions and complaints can be filled out through online forms, email, phone calls, or written submissions.
The purpose of external suggestions and complaints is to provide feedback to companies on how they can improve their products, services, or processes.
External suggestions and complaints should include specific details about the concern or suggestion, contact information of the individual filing the complaint, and any supporting evidence.
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