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CCD: CCF0601. Last Revised: August 2006. CUSTOMER COMPLAINT FORM. No:. STATUS OF COMPLAINT: RESOLVED. UNRESOLVED.
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How to fill out status of complaint resolved:

01
Start by identifying the complaint that has been resolved. This could be a customer complaint, an employee complaint, or any other type of complaint that has been successfully resolved.
02
Clearly state the details of the resolved complaint. Include the date and time it was resolved, the nature of the complaint, the parties involved, and any relevant documentation or evidence related to the resolution.
03
Provide a summary of the steps taken to resolve the complaint. This could include any investigations conducted, actions taken to rectify the issue, or any communication that occurred between the parties involved.
04
Indicate the outcome of the resolution. Was the complaint resolved satisfactorily for all parties involved? If not, what further actions are being taken to address the concerns?
05
Include any additional comments or notes that may be relevant to the resolution of the complaint.
06
Sign and date the status report to confirm its accuracy and validity.

Who needs status of complaint resolved:

01
Customer Service Representatives: They need the status of complaint resolved to update the customer on the outcome of their complaint and ensure that their concerns have been addressed.
02
Department Managers: They need the status of complaint resolved to assess the performance of their team in handling complaints and to identify any recurring issues that need to be addressed.
03
Regulatory Authorities: They need the status of complaint resolved to ensure that businesses are effectively handling customer complaints and resolving them in a timely manner.
04
Quality Assurance Teams: They need the status of complaint resolved to monitor and assess the effectiveness of complaint resolution processes within an organization.
05
Legal Departments: They may need the status of complaint resolved to defend against any potential legal actions that may arise from unresolved complaints.
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The status of complaint resolved refers to the final outcome or resolution of a reported complaint.
The entity or individual who received the complaint and is responsible for addressing and resolving it is required to file the status of complaint resolved.
The status of complaint resolved should be filled out by providing details of how the complaint was addressed and resolved, including any actions taken or decisions made.
The purpose of the status of complaint resolved is to document and inform stakeholders of the final outcome of a reported complaint, ensuring transparency and accountability.
The status of complaint resolved should include details such as the complaint reference number, date received, nature of complaint, actions taken, resolution reached, and any follow-up steps.
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