Get the free ORG-QMS-PRO-001 Complaint Investigation Record of Interview Form

COMPLAINT INVESTIGATION RECORD OF INTERVIEW Submission ID No.: Date of Interview: Location of Interview: Interview Conducted By: Interviewee Name: Interviewee position or relationship to the complaint:

How to fill out org-qms-pro-001 complaint investigation record

How to fill out org-qms-pro-001 complaint investigation record:

1. Start by gathering all relevant information pertaining to the complaint. This may include details about the complainant, the nature of the complaint, any supporting documentation, and any previous communication regarding the issue.
2. Begin filling out the complaint investigation record by entering the complainant's name, contact information, and any other relevant identification details as required by the form.
3. Provide a brief description of the complaint, outlining the main issue or concern raised by the complainant. Be concise but provide enough detail to understand the nature of the complaint.
4. Indicate the date on which the complaint was received and the person responsible for receiving and logging the complaint.
5. If applicable, include any reference numbers or codes associated with the complaint for easy tracking and identification purposes.
6. Document any initial actions taken in response to the complaint. This may include assigning the complaint to a specific individual or department for further investigation or resolution.
7. Use the provided sections or fields to outline the investigation process. This may involve gathering additional information, interviewing relevant parties, reviewing documentation, or conducting any necessary tests or analysis.
8. Document the findings of the investigation. Explain any conclusions or determinations made regarding the validity of the complaint and whether any corrective actions are necessary.
9. If applicable, record any actions taken to resolve the issue or address the complaint. This may include implementing new procedures, providing training, or making any necessary changes to products or services.
10. Ensure that all completed sections of the org-qms-pro-001 complaint investigation record are reviewed and approved by the appropriate personnel.

Who needs org-qms-pro-001 complaint investigation record?

1. Organizations that handle customer complaints or have a quality management system in place.
2. Companies seeking to track and manage customer complaints effectively.
3. Businesses aiming to improve customer satisfaction and address any potential issues promptly.
4. Regulatory bodies or auditors who may need to review complaint investigation records during inspections or compliance checks.

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