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FTC.gov FOR THE CONSUMER 1877FTCHELP FEDERAL TRADE COMMISSION FTC FACTS for Consumers Fair Credit Billing H ave you have ever been billed for merchandise you returned or never received? Has your credit
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How to fill out fair credit billing
How to fill out fair credit billing:
01
Gather all necessary information: Make sure you have all the relevant details related to the credit transaction you are disputing. This may include account statements, receipts, and any correspondence related to the billing dispute.
02
Understand your rights: Familiarize yourself with the Fair Credit Billing Act (FCBA) to know your rights as a consumer. The FCBA outlines the procedures and protections you are entitled to when disputing a credit billing error.
03
Contact the creditor: Reach out to the creditor or lender involved in the disputed transaction. It is recommended to do so in writing, through a dispute letter. Clearly explain the error or unauthorized charge and provide any supporting documentation.
04
Keep records: Make copies of all the documents related to your billing dispute, including your dispute letter, as well as any responses or correspondence from the creditor. Keep a record of all phone calls made or conversations had regarding the issue, noting the date, time, and the names of the individuals you spoke with.
05
Know the time limits: Ensure you are aware of the time limits set by the FCBA. Generally, you need to dispute the billing error within 60 days of receiving the statement with the error.
06
Monitor your credit reports: Regularly check your credit reports to ensure that any inaccuracies or disputed transactions have been resolved. You are entitled to receive one free credit report annually from each of the three major credit bureaus.
07
Seek assistance if needed: If you encounter difficulties or the creditor fails to resolve the billing error, you can consider seeking help from a credit counseling agency or consulting an attorney specializing in consumer protection laws.
Who needs fair credit billing?
01
Consumers: Fair credit billing is relevant to any consumer who experiences a billing error or unauthorized charges on their credit card statement. It provides the necessary guidelines to dispute and resolve these issues effectively.
02
Credit cardholders: Fair credit billing is particularly important for credit cardholders as it allows them to exercise their rights and protections under the FCBA. It ensures that they are not held responsible for fraudulent or incorrect charges on their credit card accounts.
03
Individuals with credit accounts: Fair credit billing is also applicable to individuals with credit accounts other than credit cards, such as store credit accounts, installment loans, or lines of credit. It enables them to address any billing discrepancies, incorrect charges, or unauthorized transactions associated with these accounts.
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What is fair credit billing?
Fair Credit Billing is a protection that allows consumers to dispute billing errors on credit card statements.
Who is required to file fair credit billing?
Any consumer who finds inaccurate information on their credit card statement is required to file fair credit billing.
How to fill out fair credit billing?
To fill out fair credit billing, consumers must contact their credit card issuer and follow the dispute process outlined by the Fair Credit Billing Act.
What is the purpose of fair credit billing?
The purpose of fair credit billing is to protect consumers from being held accountable for unauthorized or incorrect charges on their credit card statements.
What information must be reported on fair credit billing?
Consumers must report the specific transaction details, along with any supporting documentation, that proves the billing error.
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