What is masshealth processing center number?

The MassHealth Processing Center Number is a unique identifier assigned to each processing center within the MassHealth system. This number is used to streamline communication and ensure that documents and inquiries are directed to the correct center. It is important to have this number on hand when contacting MassHealth for any reason.

What are the types of masshealth processing center number?

There are several types of MassHealth Processing Center Numbers, each serving a specific purpose. These include:

General Inquiries
Claims and Billing
Provider Enrollment
Member Services
Appeals and Grievances

How to complete MassHealth Processing Center Number

Completing the MassHealth Processing Center Number is a simple process. Follow the steps below to ensure accurate completion:

01
Identify the purpose for contacting MassHealth (e.g., general inquiries, claims and billing)
02
Refer to the list of MassHealth Processing Center Numbers to find the corresponding number for your purpose
03
Include the MassHealth Processing Center Number on any written correspondence or when speaking to a representative over the phone
04
Double-check the accuracy of the number to ensure proper routing of your request

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Questions & answers

The Details By phone + 1-800-243-4636 and press 2 or press 5 if calling from a cell phone. TTY at 1-877-610-0241. By mail + Prescription Advantage. P.O. Box 15153. Worcester, MA 01615-0153. By fax + 508-793-1133. Online + ApplyOnline.
Email: providersupport@mahealth.net (For non-member-specific questions only. This e mail is not secure. DO NOT SEND US PERSONAL INFORMATION.) Hours: Monday–Friday, 8:00 a.m.–5:00 p.m.
Questions If you have any questions about the information in this bulletin, please contact MassHealth Customer Service at 1-800-841-2900 or e-mail your inquiry to providersupport@mahealth.net.
What you need If you get SSP payments only and no other benefits from the Department of Transitional Assistance (DTA), you can request benefit verification from SSP. If you get SSP payments AND other benefits from DTA, you must contact the DTA Assistance Line at (877) 382-2363 for a benefit verification letter.
To see your health assistance benefit information, you will need to give your MassHealth Member ID number, found on your MassHealth member card or on notices sent to your household.
If you are a MassHealth, Commonwealth Care, or Health Safety Net member or applicant you can get the same information by phone at (888) 665-9993. When you call this number, select a language and then press Option 1.