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Pretty easy to use...so far.
The only thing that concerns me was I didn't realize I had to pay for this until I had finished filling out a complex form. How did i miss that information at the beginning?
2016-05-18
I am looking for a company wide solution that works for us to electronically fill out pool construction contracts and then have customers sign them and notify our accounting department of the signed contracts
2017-07-28
PDFfiller gave me a refund and was very…
PDFfiller gave me a refund and was very prompt in doing so when I stated I didn't not want to keep the service subscription. They were very nice about it with no drama. This would be the company to choose if you need the service! Thanks again for your fast email to to cancel and refund! Never know when you may need this service more than worse. Ms. Wallace
2019-04-23
We have been using pdfFiller over the last few years for thousands of forms for our offices. The platform is easy to use and navigate. The IT tech support is top-notch. IT Support is readily available and solves problems quickly. They communicate well, send helpful how-to videos, and/or change settings in our account to make the platform easier to use. I highly recommend pdfFiller.
2023-08-04
Thank you so very very much for the…
Thank you so very very much for the prompt assistance. Am stressed due to deadline I have to meet today to Labor Law requirement in my country for my foreign workers.
I will try d payment issues later as it is more complicated matters involved
2023-06-20
I used this service once and had to…
I used this service once and had to sign up for a subscription. I didn't need it more than once, but I signed up anyway. I decided to cancel the subscription before the free trial was up, but I didn't complete the process so my account was charged. I contacted the email address included in my Paypal receipt and the team was very responsive and they took care of the issue immediately. I think they should make it easier/more clear on how to cancel, or not require a subscription, however, it was useful and the customer service was efficient.
2022-10-10
pdfFiller has wonderful support. You can email them or use a chat feature. From the chat feature, I was able to do a remote session through zoom to get my issues resolved quickly. Through email they always respond within 20 minutes. Great customer service!
2022-05-26
What do you like best?
The customer service on this software is unreal and so fast. I like the link to fill feature in this software, use it all the time. It's helpful for all our contracts and HR needs during a lockdown.
What do you dislike?
Some of the features are prone to be misleading if you don't read through the how to documentation eg Send to Sign is not useful for everyone.
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Read through the documentation on how to use it
What problems are you solving with the product? What benefits have you realized?
Having people sign documents during a lockdown is now a breeze. Having new interviewees fill out interview questionnaires, contracts and applications for employment so simple.
2021-08-16
Combining two files was relatively easy once I read the How to Guide three times to figure it out. But editing text in the file resulted in a change in the font that was not particularly satisfying and could not be corrected.
2020-06-10
#1 usability according to G2
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