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Select the Jira icon (,, , or) > Jira settings > Issues. Under ISSUE ATTRIBUTES, select Resolutions. Fill in the form below the existing resolutions. You can edit the name and description at any time. Don't name resolutions “Unresolved” or “None”: ... Click Add.
Jira considers that the lifecycle of an issue has come to an end when the “Resolution” field has a value. Any issue that has the Resolution field set is treated by Jira applications as “resolved”. The Issue Navigator displays “Unresolved” when no resolution is set for an issue.
Locate your Workflow: > Issues > Workflows. Click Edit under Actions for your workflow. Select you the Done transition and Click Edit. Select the Resolve Issue Screen for the Screen field. By Default, JIRA comes with a 'Resolve Issue Screen'
Go to the Issues section of the administration panel and click on “Screens”. Create a new screen called “Resolution Screen”. Add to it the fields you want (including resolution). This new screen will be placed on the transitions going into the status “Closed”.
Those five statuses are the defaults that JIRA ships with; Open, In Progress, Reopened, Resolved, Closed. If you're an admin, you can browse to (Cog Icon) → Issues → Statuses.
Log in as a user with JIRA Administrators permission. Go to Statuses page by choosing Cog Icon > Issues > Find Statuses under Issue Attributes category at the left. Click at Add Status then specify the name, description and the category for the status you want to add.
To update the existing project workflow: Choose the Jira icon (or) > Projects. From your project's sidebar, select Project settings > Workflows. Click the edit pencil to the right of the workflow.
In Jira, click the Admin (cog) icon on the left side panel, and select Issues. On the Issues page, select Workflows from the left sidebar. Click Edit on the right side of the workflow containing the transition you want to edit. Select the transition and click the Post Functions tab.
A Jira workflow is a set of statuses and transitions that an issue moves through during its lifecycle, and typically represents a process within your organization. Workflows can be associated with particular projects and, optionally, specific issue types by using a workflow scheme.
Click Workflows on the left of the Project Summary page (you can also click the More link in the Workflows section in the middle of the screen). This is the current workflow scheme used by the project. Click the Switch Scheme link to display the Associate Workflow Scheme to Project page.
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