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2014-06-26
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
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2020-05-19
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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How long is your phone under warranty?
Most phones and tablets are covered by a one or two year manufacturer's warranty. This applies to the kit itself, but the battery and any accessories like headphones and chargers might have a much shorter warranty period — often two months or less.
How does warranty work on phones?
Warranties, unlike insurance, cover against mechanical faults and failures that are not caused by the device owner. If your device breaks down through no fault of your own, and you're within the warranty period, you are entitled to a repair or replacement for your phone.
Is a stolen phone covered under warranty?
No, in the event your phone is lost or stolen, this type of replacement isn't covered under warranty.
Does warranty cover stolen phone?
No, in the event your phone is lost or stolen, this type of replacement isn't covered under warranty.
Does insurance cover stolen phone Verizon?
Total Mobile Protection FAQs | Verizon Get insurance coverage for lost, stolen and broken devices and post-warranty defects. Real-time technical support is also included through Tech Coach.
Does Samsung warranty cover lost phone?
This covers the latest Samsung smartphones, including the Galaxy S8, Galaxy S8+, Galaxy Note8, Galaxy S9, and Galaxy S9+, for $12 per month. Premium Care doesn't protect your smartphone if it's lost or stolen.
How long is a new phone under warranty?
The vast majority of manufacturers offer a warranty for one or two years from the date you purchase your smartphone. If a hardware fault develops within that period then you have the right to demand a repair, replacement, or a refund.
How long does a replacement phone take?
Re: How long does it take to get a replacement phone? Usually only takes about 1-3 days unless the phone is on back order. If my post or someone else's answered your question please mark it an Accepted Solution.
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