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To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.

I need to be able to return to a document after it has gone to a client to be edited in a different color so it can be resubmitted with original and edited marks

I love that you can turn any document or picture into pdf. As a loan officer, I need copies of driver's license and social security. Everyone has a nice phone but the format is not PDF. This PDFfiller is the best. It only has a few fonts. That is the reason for the 4 out of 5.

I have been help a lot with PDF filler! I can read, analyze, summarize, and even extract text and data from PDFs. If one need specific information pulled out, like tables, certain sections, or individual words, I can help with that too. And if you’re creating or editing a PDF, one can be assisted with formatting suggestions, content organisation, or even generating the text. If the PDF is complex or full of visuals, one can offer general descriptions, but it's harder for me to "see" the images in it. Overall, whether it’s processing, creating, or editing text-based content in PDF filler ,can be a solid resource.