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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
Outstanding you can create your own PDF's or download them and fill them out online and then save them print them e-mail and fax them and even SMS them! you can add a digital copy of your signature so that you can actually receive a pdf as an email or e-fax and sign it and send it back a email, sms, fax etc. and you can do it all from any computer or mobile device
Otstandig!!!!!!
2015-03-11
Still learning my way around. While it is helpful, it is not the most intuitive interface. Not bad, but could be a bit smoother and easier to navigate around.
2018-04-26
What do you like best?
I mainly use PDFFiller to fill out and sign forms. The auto-alignment tool for text blocks is very useful. I found the PDF to Word conversion procedure very powerful.
What do you dislike?
The limit in the number of pages and the size of the PDF file often forces me to divide the PDF into several parts before upload.
What problems are you solving with the product? What benefits have you realized?
Form filling and conversion to Word.
I mainly use PDFFiller to fill out and sign forms. The auto-alignment tool for text blocks is very useful. I found the PDF to Word conversion procedure very powerful.
What do you dislike?
The limit in the number of pages and the size of the PDF file often forces me to divide the PDF into several parts before upload.
What problems are you solving with the product? What benefits have you realized?
Form filling and conversion to Word.
2019-05-28
Best Kept Secret
Ease of use
Free!!
Simple, fast and straight to the point
I have no complaints about the tool. It is literally a must have in my business
2018-11-24
Would be better if you didn't have to input personal card information for a one time use on a free item. Other than that, good experience because it was easy to navigate.
2024-01-03
Much easier to use than Adobe and hours…
Much easier to use than Adobe and hours of frustration. I tried pdfFiller for my business and within a few minutes .had a PDF fillable PDF created.
2023-09-15
Great App for Teams
Very helpful app to create fillable docs for teams/customers/volunteers/etc to use. Provides accessibility for those that need or prefer a digital option.
2023-02-09
For pdfiler
.......
It's available online and has app it is very simple to use
That most service I mean the premium most needed things has to be paid for
2022-12-19
Great!
Great! I was able to create documents for childcare that are able to be sent electronically to reduce unnecessary contact while the COVID-19 spread continues.
2021-12-06
Split Contact Resolution Feature
Introducing the Split Contact Resolution feature, designed to streamline your customer support process. This tool helps you manage overlapping or duplicated customer inquiries efficiently. By separating and addressing each issue effectively, you improve response times and enhance customer satisfaction.
Key Features
Automatically identifies and splits overlapping inquiries
Centralized dashboard for viewing and managing contacts
Real-time notifications for support teams
Customizable workflows for different types of issues
Reporting tools for tracking resolution progress
Potential Use Cases and Benefits
Reduce workload for support staff by managing inquiries more efficiently
Enhance customer experience by providing timely resolutions
Identify common issues through reporting tools to improve services
Save time and resources with automated workflows
Minimize confusion caused by duplicated inquiries
By implementing the Split Contact Resolution feature, you tackle common challenges. It prevents support staff from feeling overwhelmed by similar inquiries, allowing them to focus on what truly matters: resolving issues effectively. Ultimately, this leads to happier customers and a stronger reputation for your service.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I increase first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do you calculate FCR?
Calculating FCR is as simple as taking the total amount of feed consumed by the flock and dividing it by the amount of weight gained or the number of eggs produced. In other words, FCR equals input divided by output.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
How do you make a call flow?
Under Profile, select Tracking, Phone Calls. When the Phone Calls drop down opens, select Call Flows. 2At the top of the page, select + Add Incoming Call Flow at the top of the page. 3Select Basic Dial for a simple call flow that plays a greeting message to your caller and connects them to a recipient.
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