Reference Check Call Script

What is a Reference check call script?

A Reference check call script is a prepared set of questions and prompts used by hiring managers or recruiters when contacting a candidate's references. It helps gather specific information about the candidate's past work experiences, skills, and abilities.

What are the types of Reference check call script?

There are two main types of Reference check call scripts: structured and unstructured. A structured script consists of a fixed set of questions that are asked in the same order for each reference. An unstructured script allows for more flexibility and open-ended questions.

Structured Reference check call script
Unstructured Reference check call script

How to complete Reference check call script

To effectively complete a Reference check call script, follow these steps:

01
Introduce yourself and explain the purpose of the call
02
Ask permission to proceed with the reference check
03
Ask specific questions related to the candidate's skills, work ethic, and performance
04
Take detailed notes during the call
05
Thank the reference for their time and input

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Video Tutorial How to Fill Out Reference check call script

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Questions & answers

Begin the call by identifying yourself with your full name, title, employer, and state the purpose of your call. Describe the duties and responsibilities of the position the candidate has applied for. This explanation will help the reference provide you with more relevant feedback.
I've been offered (or am applying) for a role at (company name) and asked to provide a reference. Would you be prepared to give me a reference? I've attached a copy of the job specification (include anything else, such as your CV etc.) Please let me know if you could provide me with a reference.
Marital Status, Family, and Children An applicant's marital status and family life, including current or planned children, have no place in a reference check. For example, if a hiring manager asks about a candidate's family and does not hire the applicant, the company could be liable for discrimination.
HERE'S OUR LIST OF THE 10 OF THE BEST QUESTIONS TO ASK WHEN CHECKING REFERENCES: Can you verify the job candidate's employment, job title, pay, and responsibilities? How do you know the job candidate? What makes the candidate a good fit for this job? If you had the opportunity, would you re-hire this job candidate?
Begin the call by identifying yourself with your full name, title, employer, and state the purpose of your call. Describe the duties and responsibilities of the position the candidate has applied for. This explanation will help the reference provide you with more relevant feedback.