I subscribed to a trial period for the.

I subscribed to a trial period for the… I subscribed to a trial period for the PDFiller product but forgot to unsubscribe when the trial period was over. Once I realized my error, I contacted the company and explained my error. Katrina in customer service had my refund processed within minutes. Thank you Katrina and, as I promised, when our company is financially able to afford this wonderful product, I will once again be a customer. This experience earned 5 stars because of Katrina's kind ear and quick action. Thanks to you, Katrina, and whoever trained you in customer service protocols.