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I was online with 3 support people and they were great !! They went over with me what I needed to do . The all earned a gold star today.Thanks for having your sight
2018-01-31
What do you like best?
On line storage and file forms for easy access, easy to operate
What do you dislike?
Wish I could add signature to documents...never given direction for how.
Recommendations to others considering the product:
fairly user friendly...they do not verify before charging annual subscription
What problems are you solving with the product? What benefits have you realized?
Completing misc forms for all uses
On line storage and file forms for easy access, easy to operate
What do you dislike?
Wish I could add signature to documents...never given direction for how.
Recommendations to others considering the product:
fairly user friendly...they do not verify before charging annual subscription
What problems are you solving with the product? What benefits have you realized?
Completing misc forms for all uses
2018-01-02
What do you like best?
How simple it is to use. I can sign on anywhere and make edits to pdf's. I can also convert documents. I've been using pdf filler for almost 3 years now and absolutely love it! Just renewed my subscription for year 4!
What do you dislike?
No complaints. Even on the rare occasion where the system crashes, the pdf filler team sends you an email to let you know they're working on correcting the problem. It's usually fixed within minutes.
Recommendations to others considering the product:
Don't think about it twice, use it!
What problems are you solving with the product? What benefits have you realized?
Last minute edits. Also love the signature feature that includes the dates. That comes in very handy in my field, which is real estate.
How simple it is to use. I can sign on anywhere and make edits to pdf's. I can also convert documents. I've been using pdf filler for almost 3 years now and absolutely love it! Just renewed my subscription for year 4!
What do you dislike?
No complaints. Even on the rare occasion where the system crashes, the pdf filler team sends you an email to let you know they're working on correcting the problem. It's usually fixed within minutes.
Recommendations to others considering the product:
Don't think about it twice, use it!
What problems are you solving with the product? What benefits have you realized?
Last minute edits. Also love the signature feature that includes the dates. That comes in very handy in my field, which is real estate.
2019-05-21
Easy to use & Quick
My business is all about paperwork. Everything is time sensitive and I could not get things done without PDFfiller. I use it daily. The ease of use is so important to me. I don't have time to learn difficult programs.
Easy to upload docs from anywhere, rearrange pages, make corrections, save as PDF and save or email. You can name your files and go back to them when needed. The dashboard is easy to navigate. I have used this software for years and they are always improving and adding new features.
I have had trouble uploading an occasional document but customer service fixed the issue each time. Sometimes my document is too large which is frustrating, they have a size limit. Also, a document with signatures from another software company (e-sign) sometimes don't come thru.
2019-09-18
Excellent tool
That I can work a document in all possible ways
I like everthing about it, super tool for everyday business work, like the option that I can save documments partially in a pdf format,
2017-09-26
I found it pretty easy to use since I am not very techie. I haven't tried anything except doing some corrections to some documents. Looking forward to the other features.
2024-09-30
manage all documents with PDFFiller
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few extensions are not available and some files create problems after converting .
2023-02-27
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The ability to merge and delete pages from pdf documents, and literally edit any pdf document I need to edit! PDF Filler has saved my life many times!
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Nothing, I mean it! Absolutely nothing. Mayyyyyyybe the ability to split documents, but really the other options pdfFiller has let me to in that aspect have been amazing.
Recommendations to others considering the product:
I have none, it's amazing!!
What problems are you solving with the product? What benefits have you realized?
I'm merging, I'm deleting unwanted pages, I'm edited...I'm doing all the great things! I am absolutely more productive as a result of pdfFiller.
2022-02-08
Actual Customer Support
I sent a question in via their form, and honestly expected a "word search" systemic response. Not only did I get a issue-specific response, the corrective actions were clear and documented with screen shots, making it easy for me to correct my mistake and move forward.
2022-01-30
Cancel Table in Customer Satisfaction Survey
The Cancel Table feature in our Customer Satisfaction Survey tool provides a seamless way to manage survey responses. Users can easily cancel scheduled surveys or remove respondents without hassle, ensuring an organized survey process.
Key Features
Simple cancellation of scheduled surveys
Removal of respondents from surveys
User-friendly interface for quick actions
Real-time updates to survey status
Integration with existing survey tools
Potential Use Cases and Benefits
Adjust survey plans based on evolving needs
Manage unexpected circumstances with ease
Improve overall survey accuracy by removing irrelevant responses
Save time and resources in the survey management process
Enhance customer engagement through relevant surveys
This feature solves the problem of rigid survey management by allowing quick adjustments. You no longer have to struggle with complicated processes when changes arise. Instead, you can focus on gathering meaningful insights while maintaining a flexible approach to your surveys.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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What is the formula for customer satisfaction survey?
CSAT formula: Detailed customer satisfaction score To calculate the percentage of satisfied customers, divide the total number of customers who are “very satisfied” (5) or “satisfied” (4) by the total number of responses. Then, multiply that result by 100 to get your customer satisfaction percentage.
How do you report customer satisfaction survey?
How to Create a Report on Customer Satisfaction Survey Organize the Data. Gather all the survey responses and ensure they are accurately recorded. Include Visual Aids. Choose the appropriate visual aids based on the data complexity. Provide an Executive Summary. Include Recommendations for Improvement.
What are the steps in customer satisfaction survey?
There are six steps that must be included in the customer satisfaction measurement process to yield satisfactory results. Create A Plan. Choose A Metric. Build A Survey. Choose Timing To Send Satisfaction Survey. Gather Survey Feedback And Analyze the Data. Look For The Solutions And Improve Customer Satisfaction.
How do you present customer satisfaction survey results?
How to Present Customer Satisfaction Survey Results? Create an Executive Summary. Summarize Key Findings: Condense survey results, highlighting significant trends and insights. Use Visuals to Present Data. Provide Context and Analysis. Share Recommendations for Improvement.
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