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2022-10-17
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2020-11-19
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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
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What is a tag deposit on EZ Pass?
Cash or check customers must pay a deposit of $10 for each Tag. The Tag deposit is waived for customers authorizing Account replenishment via automatic charge to a credit card, or automatic withdrawal from a checking account.
Do I have to put money on my EZ Pass?
Mail a payment. You will be required to pay the full toll in cash, and may have to pay an administrative fee, and surrender your tag. You must follow the instructions of the Customer Service Center when you replenish an account that has run out of money.
How do I put money on my EZ Pass?
Call 1-800-333-8655 24 hours a day. Press 1 for English, 2 For Spanish. Press Option 2, One time payment. Enter Account Number or Tag Number. Enter PIN or Zip Code. Enter Credit Card Number, Expiration Date and Customer Identification (CID) Number. Select Dollar amount to charge.
Does EZ Pass automatically replenish?
Automatic account replenishment by Credit Card or ACH. Whenever an account balance reaches a cumulative value of $10 or less per Pass transponder ($10 x # of transponders), your Credit Card or bank account will be automatically charged a minimum of $35 per Pass transponder to replenish your account.
What is EZ Pass threshold amount?
For your security, have your account # or Pass tag # and PIN available when you call. Your card will be charged and your account replenished each time your prepaid toll balance goes below a threshold equal to approximately 25% of the replenishment amount.
Can I use my EZ Pass in someone else's car pa?
Yes, you may transfer a transponder between vehicles as long as they are of the same vehicle class. There are penalties for using a transponder in a different vehicle class (i.e. Car transponder in a tractor- trailer.) Please be sure that all vehicles using the transponder are listed on your EZ Pass account.
Can I use my pa EZ Pass in a rental car?
Can I add my rental vehicle to my existing E-Z Pass account? Rental vehicle information can be added to your existing PA Turnpike Pass account. Call the Pass Customer Service Center at 1.877. Once the information is added to your account, you can use the Pass transponder in your rental vehicle.
Can you use someone else's transponder?
A is OK to lend your Amtrak transponder to someone else, but problems can occur if the transponder is not read properly for a variety of reasons cheating, a dead battery in the transponder, forgetting the toll tag, equipment problems, etc.
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