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Every PDF tool you need to get documents done paper-free
Create & edit PDFs
Generate new PDFs from scratch or transform existing documents into reusable templates. Type anywhere on a PDF, rewrite original PDF content, insert images or graphics, redact sensitive details, and highlight important information using an intuitive online editor.
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Say goodbye to error-prone manual hassles. Complete any PDF document electronically – even while on the go. Pre-fill multiple PDFs simultaneously or extract responses from completed forms with ease.
Organize & convert PDFs
Add, remove, or rearrange pages inside your PDFs in seconds. Create new documents by merging or splitting PDFs. Instantly convert edited files to various formats when you download or export them.
Collect data and approvals
Transform static documents into interactive fillable forms by dragging and dropping various types of fillable fields on your PDFs. Publish these forms on websites or share them via a direct link to capture data, collect signatures, and request payments.
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Share, email, print, fax, or download edited documents in just a few clicks. Quickly export and import documents from popular cloud storage services like Google Drive, Box, and Dropbox.
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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
Piece of cake; especially for those of us who don't have precious amounts of time to learn new software. I highly recommend it to business people like myself
2014-09-16
I like the idea that I can go back and fill in the parts of a report that I couldn't finish in one sitting. This will a big help to me in my newly appointed position.
2015-04-23
easy to use convenient. Except unable to load it on my Surface pro 3. Help with this would be great. I have to access through the intranet only. No app
2016-02-22
PDFfiller works well and is intuitively easy to follow. I used it for my company's W-2 and 1099's. The forms could be easily found, filled and printed without any problems.
2016-03-03
some forms are not as well created. would be nice to be able to tab between fields. or when clicking in fields that should all be within the same horizontal line it would be nice if they automatically lined up rather than having to be moved like individual text boxes.
2016-04-15
The program really is free is the best feature! That said, using the program is very simple and user friendly and does a fantastic job! Thank You PDF filler!
2016-05-01
I am a self represented defendant in a small claims case. I cannot afford an attorney. With the robust capabilities, and plenty of time on my hands, I can plow through the case law and ca civil codes, but I can't readily find and fill out forms. PDFfiller has the forms I need and does a credible job of filling them out.
2016-06-15
What do you like best?
Easy accessibility, signature verification, conversion to other formats, storage of documents, and ability to share to multiple platforms.
What do you dislike?
Zip Files - have to open and resave docs needed for uploading to other sources.
Recommendations to others considering the product:
Must be familiar with Zip files; Dashboard is super user-friendly; would not recommend for an occasional user - should have consistent need for the various services it provides.
What problems are you solving with the product? What benefits have you realized?
A quick and easy tool for conversion of docs to other formats compatible for social media marketing. And easy signature option of docs required for business transactions.
Easy accessibility, signature verification, conversion to other formats, storage of documents, and ability to share to multiple platforms.
What do you dislike?
Zip Files - have to open and resave docs needed for uploading to other sources.
Recommendations to others considering the product:
Must be familiar with Zip files; Dashboard is super user-friendly; would not recommend for an occasional user - should have consistent need for the various services it provides.
What problems are you solving with the product? What benefits have you realized?
A quick and easy tool for conversion of docs to other formats compatible for social media marketing. And easy signature option of docs required for business transactions.
2019-01-29
PDFfiller is a GREAT program with INCREDIBLE customer service!
PDFfiller is a GREAT program! It is very easy to use. It helped me tremendously when I had a project and needed to fill out literally hundreds of documents online. The program worked very well, was incredibly responsive, & even kept all of my documents for easy access as well. Most importantly, however, is that they have absolutely INCREDIBLE customer service! I used the chat feature and it was totally painless and even enjoyable. I was treated very well by the chat rep (Paul)! I am a single mother who is trying to start a small business with VERY limited funds. I meant to cancel my plan before my 30-day trial was over. Like so many other times in my hectic life, I guess I forgot! I was quite anxious about it as many companies charge high cancelation fees if you fail to cancel during the trial. There was no need to worry though. I simply logged into my account and then I saw the chat feature. I chose to use it even though I was hesitant to do so (many companies do not provide very good customer service through chat). The response time was extremely fast. I asked to cancel my membership and he replied right away that he would do that for me. Here is the best part, he then proceeded to ASK me if I would like a refund as well!! Now that is WONDERFUL CUSTOMER SERVICE!! Thanks so much, PDFfiller & Paul! I will definitely use them in the future and recommend them to my family and friends. You just do not see that level of customer care combined with great products anymore. I was quite impressed!
2019-03-17
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How can I improve my first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
Why is First Contact Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
What is the industry standard for first call resolution?
According to research from Metricate, the First Call Resolution industry standard is 74%. This number varies significantly by product, industry, etc. To elaborate on the First Call Resolution industry standard, anything south of 40% is considered low, and anything north of 90% is considered high.
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
What is contact resolution?
First contact resolution, also known as one-touch resolution or first call resolution, is a metric used to measure the percentage of customer inquiries that are resolved by a company's customer support agents or representatives in a single conversation or interaction.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
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