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Open-Xchange Editor Help Desk: Excellent customer service matters
You are able to use a fantastic solution, like Open-Xchange Editor, nevertheless if their Help Desk is unconstructive, undependable, or simply difficult to reach, your experience could be quite challenging. An exceptional assistance group is definitely an important part of your document management journey.
What does it imply to reach out to tremendous client assist? We’ve identified how our customer support is number 1 notch in on the internet document preparation.
Plus, the provision of normal difficulties as well as the creation of Help Center and FAQ blocks are further sources that help clients resolve their releases. The other point is the fact that whenever you can not foresee a problem and give beneficial particulars about how you can resolve it, it is better to become proactive and inform customers about possible specialized summons without waiting for complaints.
With pdfFiller customer care, you get each of the above which tends to make it a customer-centric platform as opposed to a channel-centric a single.
How to switch from Open-Xchange Editor Help Desk and use pdfFiller’s specialised support:
Select the help line that operates best for you. Locate tips and assistance obtaining essentially the most out of robust editing features, managing your documents, and enhancing your business workflow with pdfFiller. Chat with our help team, produce a ticket, or get in touch with our representatives 24/7.
pdfFiller is different from and not affiliated with Open-Xchange Editor. With further questions about Open-Xchange Editor products please contact Open-Xchange Editor directly.
The signature input capabilities are a huge improvement on what is offered by Adobe products
What do you dislike?
It's a bit clunky at the moment, the interface could use more contrast
What problems are you solving with the product? What benefits have you realized?
I can execute and share documents quickly and easily; no more waiting for in-person signatures and far exceeds the tools offered by competitors (e.g., Adobe, DocuSign)