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The encrypted services have been a burden but the benefits are abundant. It is a great tool and I love that I can send our employees forms to fill out and they can receive/return them from their phones.
I love that this is a user friendly and cost efficient alternative to PDF editing. I have found that it can do everything (and more) than other services can. It is easy to use and excellent solution for our company
What do you dislike?
The SINGLE thing that I am not a fan of is the fact that encrypted pdfs can be sent but NOT returned encrypted. Sometimes I will send a form to an employee and need the PDF to be encrypted returned back to me and there is no option for that.
What problems are you solving with the product? What benefits have you realized?
The encrypted services have been a burden but the benefits are abundant. It is a great tool and I love that I can send our employees forms to fill out and they can receive/return them from their phones.
2019-02-25
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The saving part. Too many clicks to save a PDF.
2019-05-16
the features are good, but the interfaces are a bit clunky.
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2022-04-01
The application is good and offers…
The application is good and offers trials time but charged your money straight away, luckily the support said the money will be refunded back into my bank account.
2022-03-31
Thanks for the one-time use
You acknowledged that people need a one-time use for. While this site was great, I don't need it in the near future. You made cancelling the subscription easy and not a giant maze of site's you need to navigate through.
2025-03-10
Update Record Customer Service Recommendation Letter Feature
The Update Record Customer Service Recommendation Letter feature offers a streamlined way to enhance customer interactions. By allowing updates to recommendations, this feature ensures that your client communications stay relevant and effective.
Key Features
Easily edit and update existing recommendation letters
Maintain a history of changes for transparency
User-friendly interface for quick access and modifications
Option to customize letters for different customer segments
Integrate with customer relationship management tools
Potential Use Cases and Benefits
Improve customer satisfaction by providing up-to-date recommendations
Enhance the effectiveness of marketing campaigns with personalized outreach
Streamline the process of responding to customer inquiries regarding services
Support sales teams with accurate and timely information
Build trust through consistent and reliable communication
This feature addresses the challenge of maintaining accurate records of customer interactions. By enabling updates to recommendation letters, it allows businesses to provide the most relevant and recent information to clients. This approach reduces confusion, fosters trust, and encourages positive customer relationships.
#1 usability according to G2
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