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I changed my review because of excellent customer service. I had issues with the product that made the program unusable for me and was not happy with the cost. A representative contacted me right away and refunded my money before I could even ask. For that, I am truly appreciative and wish more companies would follow their example.
James
I had trouble with printing but being the stubborn person I am, I did not request help. I did manage to print after a while. When I did complain, they listened and made a correction on the bill. I'm quite happy with the program now.
Ruth H
I was having difficulty finding the legal documents I needed fillable copies you provided the access I needed. and my software wasn't allowing me to just fill in the documents online, I am finding my way around but if I can make it easier I am all in.
LaMar S
I found PDF filler to be very helpful, however there was a bit of confusion with the cost of the account account. I I thought that I would be getting charged $6 dollars per month however my bank account was charged $72 dollars for an entire years subscription. I do not fill out enough documents to make a years subscription worthwhile. If that is the case, I think the website should give you the option of a 30 day trial period, and then give you the option of committing to a 1 year subscription. Otherwise, be more clear that you all are charging the entire $72 as oppose to the $6 per month. I have since canceled my subscription and I do not intend to use the website any longer. I would definitely like a refund effective immediately.
Amelia D
It is the best PDF to Word conversion I have ever seen. The resulting Word doc was able to be compared with another PDF conversion, giving me a near perfect comparison. This is what I was after and PDFfillre delivered.
Martin A
Absolutely fantastic program with all… Absolutely fantastic program with all the tools you need to edit PDFs. Really impressed with the customer service too! Very helpful and efficient!! 10/10!!
Helena Gerrelli
My experience was good with pdfFiller. I just don't feel that I would use it enough to keep the extra expense! This was my response and I truly liked it a lot but I don't think that I would be using it enough to warrant the extra expense.
Paul L
Phenomenal Customer Service Due to the pandemic, like a lot of people I was forced to work from home. My employer doesn't adequately support us in this task and so one day as a matter of urgency I started the free pdfFiller trial for a month. I set a reminder to cancel my subscription but I didn't complete the cancellation. When the annual subscription fee was taken from my bank account I was devastated, it's a deduction I couldn't afford and my employer would not reimburse me. The team at pdfFiller were amazing. They ensured I successfully cancelled the subscription and they also processed a refund. The speed of response was phenomenal, their empathy towards someone who genuinely could not afford the subscription was so appreciated. Their customer service is like nothing I have experienced before. Keep up the great work.
Deirdre Montgomery
I had some issues with my account and billing so I used their live chat and it took no more than 3 minutes for them to settle my issue and refund my money. AMAZING customer service if I ever need a PDF filler again I will most definitely be returning here. 10/10 across the board and will be recommending to my friends!!!!
Thai C
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