My first use of the platform, I needed several chats for assistance. The representatives always were helpful, sometimes researching to find forms that I needed.

Overall the format is excellent -- the clearest, fastest and most accessible set of URL instructions I've ever used -- EXCEPT haven't yer succeeded in getting a doc e-signed! Maybe we were missing a step. The doc got e-sent to the signer, but all he ever got was the sample doc to fill out -- but it wouldn't let him fill it out. and just kept popping up the sample doc. Even tho ' it side we'd successfully down loaded the doc - but it appears it kept downloading the same sample doc and not the one I'd sent him to sign,

It's great I had no idea how to get started but the process made simple is the best! This is my first year in business for myself and proving income was scary to think about, but now I can handle my profits and losses monthly with accuracy!!

First time I have had to do the 1023ez on line, so was not confident. I did need help and ya'll certainly gave me the help I needed. I really appreciate your help and the quick responses.