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In less than ten minutes I was messaged back by customer service via email, it's 11:15 pm by the way, and the problem at hand was resolved immediately. This is not a robot or program typing this, I am a real human being, my name is Mike and I totally love PDFfiller.
Mike
After being turned off by the original warning about not being able to submit the forms to the government, which I think is CONFUSING, I kept digging in and found that once you pay they are acceptable. Now LOVE IT
Anonymous Customer
With the exception of the scam you have going to get people to sign up for your service... (i.e., On a holiday I came into my office to get work done quickly so I could then spend time with my family. I was soo pleased with your service as it let me upload a document and seamlessly edit it for 2 hours and the peace of mind that everything was working properly as your program continually provided feedback saying that 'all changes have been saved'. Then when I finally finished, after triple checking my work and feeling thrilled that I could go celebrate the holiday and be with my family, I selected the big bright button that says, Done!. And only THEN, after 2 hours of work, did you tell me, there is an error and I need to sign up for your program. You should be ashamed of yourselves. I was so excited to tell other people about your program and how well it works. After being scammed, ripped off in terms of money and precious time, I won't be telling anyone about your service. If you prefer to keep me as a happy customer, perhaps you will find a way to make up for this inconvenience (e.g., give me a discounted membership, upgrade my membership, some other kind gesture?) and correct this misunderstanding that you are covertly enticing people to use your program with an inconsiderate scam. I'd love if you followed up with me about this survey. Thank you. Sarah
Sarah
I love PDF filler. If you have any new software that you need trials to be done on, I would love to test it. Thank you PDF Filler for saving me on many occasions!!
Vito U
I didn't want to pay for this feature but it is really a great program. I only wish I would be able to be copied and review status of Signed documents as it progresses without paying additional. Or adding the file for Esign to my personal email sent file.
Nina
Its good for the most part - the downside is it doesnt open for me on the first try and it asks me to sign in everytime i need to print or save a doc. even though I pay for the service. Annoying that it doesnt recognize me when I use the app.
sharon d
wonderful program wonderful program, very helpful for me, I scanned in my document and am able to type it instead of handwriting it, as is the standard in my office. Saves me a ton of time.
Lauren Hallaceli
What do you like best? Editing, merging and marking-up PDF documents and particularly drawings (I am an architect) is easy to do on the program. Editing, deleting selected pages and merging are the most common features that I use, and this is easily done on pdfFiller. It would be helpful if the program has better ways to draw lines and circles, etc., as these are basic needs when marking-up drawings. These features need to be improved. What do you dislike? Drawing features are not user friendly and need to be improved. Highlighting, which is available on pdfFiller, can only be done in straight lines and not at an angle or in curved shapes. This needs to be improved. What problems is the product solving and how is that benefiting you? Editing and merging PDF documents, marking-up PDF drawings. These are my most critical needs for document review and pdfFiller allows me to do all of this easily.
Verified User in Construction
pdfFiller has really made editing and… pdfFiller has really made editing and signing pdf easier for me. It has really made my work much more accessible and easy.
Patricia Cruz
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