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PDFfiller was intuitively simple to use in creating an important document. I had difficulty erasing some text I accidentally superimposed onto my document and the recipient who ultimately got the PDF I created could not open it. Also disappointing was the fact that I didn't realize I had to pay a tidy subscription price until after I completed my document and tried to send it off (and save it). That all led to an initially horrible review. But, I have to say that my experience with PDFfiller and Elie, the rep I dealt with, revised my entire experience. Not only did Elie help resolve the problems in a very timely fashion, I received a refund! PDFfiller seems dedicated to provide the user an efficient product and the customer service is the best I've seen with any internet-based business. Elie is a great ambassador for the business and she really follows through with her promises! I never expected that. They are also going to revise some aspects of the user interface to ensure proper notice of expense and conditions of subscription. I will certainly use PDFfiller in the future!
David C
I enjoy the ability to convert PDF files back into MS Word. Very Often I will start in MS Word and send the document to an employer who then sends me a final version in PDF which is OK until such time as there is a need amend it. As I don't travel with a copier, printer or scanner this creates problems.
Stuart M
The forms are easy to fill out and the online chat help was great. But I was a little confused when I was first starting and seemingly just thrown into the fire so to speak after what I thought was just filling in a form and really didn't have a 'how to video' before I was already in ther.
Stephanie
Easy to use for 1099 filings Use for 1099s and other tax filings. Used this product for 1099 filings.. simple and easy to use except for ability to make edits (address changes etc.) once filed. Once a 1099 is filed, program does not make it easy to go back and edit a document. Also, any updated filings are charged another filing fee, which seems excessive.
Jim B.
Pauline took care of my concerns in a… Pauline took care of my concerns in a timely, polite and expeditious manner. I wish more customer service representatives were like here. She is a boon to her company.
Neil Graham
Kara provided great tech assistance and… Kara provided great tech assistance and she was polite, friendly, knowledgeable, and patient. The 4 stars is for Kara. The company on the other hand... not so helpful. They are great at marketing their product but provide very limited and nearly useless resources for helping their subscribers troubleshoot issues and/or educating the consumer on the tools and functions of the product. The company YouTube channel spends about 30 seconds on "how to" and the remainder of the video is promoting the product. Seriously, every single video, watch for yourself. All fluff and no substance.
Texas
I had a free trial with pdfFiller and while the product didn't fit all of my needs the support was very responsive and helpful. It was a good experience all around.
John C
Being a young 70+ Being a young 70+, I initially had some issues but managed to overcome them relatively easily, and I am very satisfied with the product, and the results I have achieved..
John Jefferson
A Comprehensive and User-Friendly PDF Editing & Document Management Solution I recently started using pdfFiller for my document needs, and my overall experience has been very positive. The platform offers a wide array of features that make handling PDFs and documents incredibly efficient. All-in-One Functionality: pdfFiller truly lives up to its promise as an "all-in-one" solution. Whether you need to edit, merge, split, sign, or even rearrange pages, everything is available in one intuitive dashboard. This has streamlined my workflow significantly by eliminating the need to juggle multiple applications.
Deborah Swan
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