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I did not know there was a charge for using this until I got to the very end. I had spent too much time filling out the form to end and start over. I want to cancel at the end of one month.
Anonymous Customer
It has been a very interesting experience, my first time doing my return with your company. I won't need to use your service any more, so please just bill me for this one time only. I'm 89 years old and closing down my accounting business @ 5/31/15.
Jerilyn Fawcett - Jeri's Accounting & Tax S
I think 40 dollars is too much, but... I think 40 dollars is too much, what you offer is well worth it except for the fact that it's a service I would only use occasionally. So 40 bucks every month is way too much for me. But I do love what you offer.
MJG
What do you like best? It is easy to use across multiple platforms. What do you dislike? Some steps feel more complicated than they need to be, such as renaming a file. Recommendations to others considering the product: It is easy to access across multiple platforms. What problems are you solving with the product? What benefits have you realized? It allows me to sign documents quickly and get them back to whoever requests them.
Nicole Taulbee
What do you like best? I loved how I could easily convert and edit my documents without hassle. And when I needed to cancel my subscription and i contacted customer support the response time was fast and resolved swiftly What do you dislike? Absolutely nothing to dislike about this platform. What problems are you solving with the product? What benefits have you realized? Easy editing of my PDF files and adding signature online
User in Higher Education
By my own ineptitude I was having trouble printing a document. I thought I had to upgrade and then found out I didn't have to. So I reached out to get a refund and keep my original subscription and got that refund in MINUTES! I am a VERY happy, satisfied subscriber! And, I'm getting better at it :)
Marlene S
We have had a service application on line for several years. People have been printing, handwriting the answers to our application and emailing it back. I just received back my first fillable application and I love it. It is legible and all the answers appear where they are supposed to no more writing up the side of the page because of the limited space for answering.
Nancy
Good product with a few minor changes You need to be able to increase font size on just one word or 1 line, not the whole document. Also ther should be a notice when you have come to your margin so you don't keep typing and have to redo. But all in all it worked as it said and did a good job for me.I will use this again, many times. Thank you
Diana Cronhardt
great experience! great experience both using the software and the customer service,I highly recommend this to anyone needing the services they provide,
Alan
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