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Working good so far....just started but it seems to be doing just what we thought it should do. Easy to get around once you figure out where what is.
Jerry P
To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Jessica N
I wish it would edit pictures so I can erase and/or add text; it is not very accurate in determining the the input areas on forms; it changes the font on some .pdfs that are uploaded.
Keli M
When I had a deadline to meet and needed to get a series of pdf documents ready ASAP, I was able to use the template feature to save certain information to all docs at once and just fill in the info that differed. This allowed me to meet my deadline and send each completed form with password protection so the client knew I took his privacy seriously. Thank you, PDF Filler, for providing this great platform!
Karen
John from the Support Team was great to… John from the Support Team was great to work with. He answered my question in less than 30 seconds and I had the form need to continue processing an export application. Well done and thanks.
RogerS
Only ever used Adobe in the past. Found this affordable option. It is fantastic. User friendly and effective app. I applied for a rental with a heap of forms to fill out and now our family are living in it. I accidentally signed the 1year subscription. Advised that I only wanted to use it during the trial period for a purpose and happy to pay for one month. They communication was quick and on point. They summarised and actioned exactly what I requested. Only charged me $30 for the month and cancelled my future subscription. I would happily use this again. Thank you.
Di T
What do you like best? The ease of use. A vast level of functionality What do you dislike? Some features like fillable links do not work with phones very well What problems are you solving with the product? What benefits have you realized? Still working with it
Administrator in Hospital & Health Care
cancelled as a gesture of goodwill I downloaded the software and although it has a lot of good features, I didn't really need it. I thought I had cancelled right then, but I haven't found any more mail from me. Now the annual amount has been debited and I have contacted their support. After I explained that I didn't actually use the software, the subscription contract was subsequently and I was refunded the amount.
Tom
Great Customer Service and an Amazing Program!!!! Fast and effective customer service when I had difficulties. Easy and user-friendly program that is very versatile. Overall great program!
Steven D.
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