Anne in customer support was outstanding, she was patient, calm, informative and extremely helpful. I had lost work that I had spent hours on and couldnt find what I had done wrong, Anne patiently worked through it with me and I found the document, without her I would have cried, literally, as I had worked the whole of the night on the document and it looked like i had lost it all. Anne should be commended for her high level customer service. She is a definate asset to your organisation.

I would like to be able to make sub-folder with in sub-folders. I am going to have hundreds of documents/year, and that would make it easier to organize them.

I am unfamiliar with these programs and so I struggle. I was unable to increase the size of the text in one of my forms and it looks awkward on the form after printed.

There doesnt seem to be alot of "man in the street" logic to how you explain things. It seems to be written by Code cutters or IT people. Lots of simple things like , I look up how to save a document. You say : Save your document by clicking the 'Save as PDF' button in either the "MyForms" . There is NO such button only a "save as" button. Also Where is the "My Forms" page? is it named as such or .... ????Bascally though, its a great piece of software. You just have to get a REAL human being to rewrite instructions.

Easy to use. Lots of Features. Need to pay a few more dollars to use everything, but great value if you need to combine different documents to create one.