With the exception of the scam you have going to get people to sign up for your service... (i.e., On a holiday I came into my office to get work done quickly so I could then spend time with my family. I was soo pleased with your service as it let me upload a document and seamlessly edit it for 2 hours and the peace of mind that everything was working properly as your program continually provided feedback saying that 'all changes have been saved'. Then when I finally finished, after triple checking my work and feeling thrilled that I could go celebrate the holiday and be with my family, I selected the big bright button that says, Done!. And only THEN, after 2 hours of work, did you tell me, there is an error and I need to sign up for your program. You should be ashamed of yourselves. I was so excited to tell other people about your program and how well it works. After being scammed, ripped off in terms of money and precious time, I won't be telling anyone about your service. If you prefer to keep me as a happy customer, perhaps you will find a way to make up for this inconvenience (e.g., give me a discounted membership, upgrade my membership, some other kind gesture?) and correct this misunderstanding that you are covertly enticing people to use your program with an inconsiderate scam. I'd love if you followed up with me about this survey. Thank you. Sarah

I thought I was purchasing a one-month subscription (I didn't select the correct button prior to the check-out process and was not advised of the amount before I hit Submit). Would REALLY like a refund of the yearly subscription - am very happy to pay the19.99 for one month. Please...

Just started so not a lot of feedback yet. It would be nice to be able to review who I sent documents for e-signatures too, so that if I can determine whether or not I made a mistake and have to redo the whole document, or if I have to tell the client to look in their spam folder, or what. Thanks!

I liked that I can type in the blanks for documents , but I only needed it once and I didn't really didn't understand the price I though got it was $6 a month not $72. But the understanding of customer service was great I'm glad I'll be getting my refund. Thank you again. It's a ok service maybe for a business not personal use

His is getting much easier now that I've done it a couple times and it is very convenient to have an Online service so I can use any of my Electronic devices.

Very quick and easy but in the end actually only needed for a one-time use so didn't make financial sense to pay further for 'just-in-case' use.