The UI is outstanding and very effortless. Very impressed. My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun. Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.

It does have a few glitches, but overall, it's a nice product with plenty of good features. The original annual price of $72 was too much for the few times I would use it in the course of a year, but the special rate of $18 was reasonable. If I would use it more, it would be worth it, although I hate subscriptions. We'll see if I use it enough to justify renewing next year.

I appreciated the ease and speed, just a few little glitches here and there when entering data and printing. Dealing with IRS docs, so need to do it correctly and quickly. Thanks!