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I experienced quite a steep learning curve. Meaning, the directions I would have found easier to follow would be in steps...step 1, then step two, etc. In other words, the program was really user friendly to first time user. Also, I thought I signed on for a5.95 one month contract that I could cancel at any time. Why am I being charge19.95 Please answer this question. Thank you
Donna W
I like the program, but I really needed the ability to add Bates Numbering. If the program would overcome some of the rather important limitations, this would be an excellent deal for the money.
Weathers
I really liked the variable size eraser. I needed to send my bank statement out and I did not feel the party needed to know my balance when they were only looking for a particular debit.
Nettie T
Outstanding Online Support I have used Pdffiller for the past 4 years to file tax returns for an investment group with over 40 members. I made an error when creating my template and when I went to print the 40 documents an erroneous number was appearing, the result of my error in creating the document. Fortunately Pdffiller has an online support staff. So many online companies require you to submit a ticket and then promise a 24 to 48 hour response time. Pdffiller offers that option but they have an outstanding online chat support. I had the benefit of working with Ryan and got access to him immediately upon opening up the online chat support. This was in the evening but Ryan thoroughly researched and tested my issue. Sadly the only option that appeared to be the answer was to create a new set of 40 documents which Ryan was willing to teach me how to create the docs in way that would avoid this error. When I expressed my issue with not having another 6 hours to re-create my work, Ryan persisted in finding a work around that was very creative and saved me from over six hours of new work!!! Needless to say I was ecstatic!!! Thank you Pdffiller for not only a great product but an online support staff that truly cares about helping customers get the results they require!!
Kevin D. Smith
I just was able to get the best service… I just was able to get the best service ever from Paul. I found I did not use this service as much as I did in the past, but the automatic renewal of payment had gone through. I contacted CS via Support and received a FULL Refund and cancellation of Auto Pay with in 3 minutes flat. Furthermore, received an email with confirmation of my request!! This is the way to do business!! Thank you for making the refund process painless!
SheriesBerries
I had a surprisingly positive… I had a surprisingly positive experience when I discovered that I had a subscription after several months of notifications being filtered into my spam folder. When I contacted the company, I received a prompt and thorough response. I wasn’t hassled or blamed; instead, I felt understood and supported. My account was canceled for me, and I was informed that I would receive a full refund. It was a great relief to be treated with such understanding. Thank you!
KN
I made a mistake and bought a year subscription instead of one month as I needed, I immediately emailed customer support and thought I would be waiting days for a reply if I was lucky, but to my surprise I received a response within 2 minutes. She offered to change my subscription and refund the rest of my money, I of course excepted and they changed it immediately! ***** ******** for your amazing customer service! And your forms, that have been time saving!
Nilsa S
It is a necessity, I accidentally stumbled across this program. If I had not found this I would have had to hand write my entire resume. This saved me hours of work and a great presentation.
napoleon v mills s
PDFfiller has great customer support PDFfiller offers a great service, but unfortunately I don't have the opportunity to use it enough. But that truly sets this business apart from the competition is their customer service. I've never seen any other CS that would respond so quickly, be so attentive and managed to resolve my issue so promptly. I cannot recommend them enough.
Michael Soucek
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