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I was disappointed with the services I purchased, but PDF filler made it right and refunded my money. I appreciate how attentive they were to my needs and what I was looking for.
Jaqriggin
So far so good, makes filling out legal forms quick and able to be filed electronically. I will update as we go as to how user friendly the services are.
Cindy
I wanted to get the discount and pay for the whole year, not sure, it wasn't clear weather I actually paid that way or am paying for a month at a time? Need to make that easier to understand and make sure you are paying the way you want for the discount. You can do a follow up survey only if you are on the line when you call -
Beth C
I love how easy PDFfiller is to use, and with all the how to do's no one should ever run into a problem they can't overcome on there own. As well the membership cost is great. Thank you so much for this great program.
Nicole B
What do you like best?
I love the ability to make my own PDF Templates. It is the perfect insurance agent tool when you're doing multiple certificates of insurance for commercial customers during renewal time. I love the feature where I can e-sign the documents and save it as a PDF which saves me ink and paper.
What do you dislike?
I can't figure out how to combine 2 PDF'S and merge them together so I use a different program for that.
Recommendations to others considering the product:
A must have if you're in the insurance industry
What problems are you solving with the product? What benefits have you realized?
It saves us time by creating templates, super helpful when it comes to creating multiple PDF's for our customers.
MARIA ALTMAN
Elisa from the live chat customer… Elisa from the live chat customer support was such a great help this morning. She was quick to fix my problem and I appreciate her help. Great service.
Caitlin Turnbull
I'm still learning about it but its helping alot understand how things are stored and how I can open them faster and saved my documents I thought I lost it was here so yes I want to learn everything I can about it I'm new at this thanks so much
Iva T
I mislead them on my intentions for the service level that I required. Once I brought it to their attention, I answered 3 questions; and the matter was immediately resolved. Outstanding customer service comms. !!!
William J Clements
Top quality all round Only used the free trial for a specific task needed at the time and pdfFiller offered everything I asked for, unlike other services I tried. Very straightforward and accessible. Fast forward a month and I’ve forgot to unsubscribe. I see an email saying $180 dollars has been paid out. Of course, it was agreed upon, the yearly subscription follows the free trial. But I didn’t want the subscription, I hadn’t used it since the first day. And to be clear it was not for a lack of quality but rather a lack of necessity. But all I had to do was email the support team and even on a Sunday their responses were immediate, clear and thoughtful. I explained the situation, they saw my predicament and even though I was at fault, they did not hesitate to cancel my subscription and repay me in full. The money was back in my account just hours later. Superbly run business!!
Nicholas Taylor
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