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This is fabulous! I was using Nuance PDF Converter, which has worked fine for many years, but it couldn't handle a couple of the 2013 IRS forms...So I did them here. And it worked!
gene s
With the exception of the scam you have going to get people to sign up for your service... (i.e., On a holiday I came into my office to get work done quickly so I could then spend time with my family. I was soo pleased with your service as it let me upload a document and seamlessly edit it for 2 hours and the peace of mind that everything was working properly as your program continually provided feedback saying that 'all changes have been saved'. Then when I finally finished, after triple checking my work and feeling thrilled that I could go celebrate the holiday and be with my family, I selected the big bright button that says, Done!. And only THEN, after 2 hours of work, did you tell me, there is an error and I need to sign up for your program. You should be ashamed of yourselves. I was so excited to tell other people about your program and how well it works. After being scammed, ripped off in terms of money and precious time, I won't be telling anyone about your service. If you prefer to keep me as a happy customer, perhaps you will find a way to make up for this inconvenience (e.g., give me a discounted membership, upgrade my membership, some other kind gesture?) and correct this misunderstanding that you are covertly enticing people to use your program with an inconsiderate scam. I'd love if you followed up with me about this survey. Thank you. Sarah
Sarah
For people who are not that good in technology like me (you are not to blame), it was a bit difficult to find a website where I could fill important documents to send via internet in a safe manner. After a while, I found your website and once I figured out how to save and send the documents I can say that it is a good website. My recommendation is to make it even easier to access and follow directions for seasoned people like me. Thanks
Alma
What do you like best?
I like that you can save the template for a certificate of insurance or an application and send it out that way. It still saves it as new but also creates the new Document.
What do you dislike?
The same feature that I love so much, isn’t quite as easy to navigate on the App. It’s super easy on the full online version though.
What problems are you solving with the product? What benefits have you realized?
Super easy to use on the go with the App access. I live that part of it.
J.D. Rex
What do you like best?
The site is intuitive and everything is organized in a no fuss manner. Scanning in documents and making changes is easy.
What do you dislike?
The printing of documents can be tricky sometimes. Most of the time I save as a PDF and open with Adobe.
Recommendations to others considering the product:
Have the basic Adobe software as well. It makes printing documents, in the proper size, much easier.
What problems are you solving with the product? What benefits have you realized?
We have many documents that have to be changed constantly. Tax Exemption Forms, Charts and Invoices. This makes it very easy.
Dena Hussey
AWESOME program but too expensive AWESOME program, but the monthly cost is WAY too high. Should charge customers a more affordable price of $10/month. And stop trying to force us to pay for a whole year up front -- what if I don't need it for an entire year? Fantastic features, easy to learn, a pleasure to use. Just TOO EXPENSIVE.
Laurel K
Wow I am so grateful Wow I am so grateful, this service I really didn't use but one time and I was charged a second subscription. I contacted the company and they immediately refunded my account. Top notch Customer Service!!
Larissa Dickens Duck
I love using this when I have zoom IEP… I love using this when I have zoom IEP meetings! Makes it EXTREMELY easy to make the meeting more personal!
karen martin
Great customer experience with this company. Very responsive to technical questions and billing service cared more about our satisfaction than most companies even though it wasn't to their direct bottom line advantage. Will use them again surely.
Tim K
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