This program has been a life saver but... This program has been a life saver and a game changer as a secretary who sends out a lot of documents to families. There are a couple frustrations I've run into though. The auto line up feature when adding text boxes or checkboxes can be an annoyance because a lot of things don't need to be lined up and therefore causes it to be slightly off of exactly where I need to place it. I'm not sure if that's a feature I can turn off so it could just be user error. My biggest wish is that I was able to size multiple text boxes to varying sizes and then combine them as a whole text box but keep the sizes of the boxes. Some of the forms I am editing have 3 or 4 rows of lines for a short answer but the first line is shorter than the rest. So expanding the text box to have multiple lines available just wouldn't work because it's always a perfect rectangle.

Great Customer Service I only needed the service for a specific period and thought I cancelled the service, until I was charged. I contacted customer service and gave every possible email address the service could be connected to, so I thought. None of those emails showed service connected to it, so they ended up submitting a trouble ticket. A few days later they contacted me to see if I was connected to another email address, and it was my husband's business, that I never thought about. Even though it automatically renewed, they responded that they would refund the charge.

It would be beneficial to be able to… It would be beneficial to be able to download or email document prior to signing so that it can be shared with attorneys or anyone else that will assist with reviewing the document prior to signing.