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I was shocked to learn AFTER I PAID that the "monthly" payment touted in 3 big choice boxes was ONLY and effective cost IF I paid an annual fee IN FULL. THAT WAS NOT CLEAR and I feel duped. However, I am extremely pleased with what you offer AND the ease of using your site. It is well worth the 29.99/month vs what I thought was 9.99. You really need to make that clear for your customers, though. Don't start a customer relationship with the customer feeling duped or tricked.
Dr R
I'm sure the service is extremely useful to the computer literates, but I'm not one of them. Although it's not rocket science, I'm old fashioned and was hoping to talk to someone and walk me through it over the phone. Not a bad experience though...
Anonymous Customer
For a new customer who has only used this program for a short time, It's a bit confusing to find all the necessary information. I am learning, but it's taken some navigation, and I haven't used the help line, because I don't even know the right questions to ask.
Dawn G
This program is a wonderful tool for those in need of completing documents with step by step instructions & returning later if need be. I appreciate those who assist with making this free program. It is a real Blessing also to those such as myself who cannot afford an attorney with knowing that forms are up to date & accurate. Thank you
R. Gainer
Good PDF App Although I found out that I didn't need a pdf app, it was a pleasant experience, and the free trial served its purpose of discovering if it was for me.
Orlando Traveler
********** was the easiest & fastest customer service to resolve a billing issue. If I need to use a document signing company in the future it will most definitely be **********! Thank you ********** Team you truly are amazing! This world needs more kindness in it, thank you for everything!
caprice f.
Handy service. Swift support. I am amazed Let me share with you my experience frankly. I needed to edit a one single pdf document. Found this service. Registered for a free trial. Edited the document swiftly and smoothly. And forgot about it. Till the moment I received a charge for the yearly subscription. Which, admittedly, is not low at all (though may be reasonable to those who use this service).Anyway, I contacted pdfFiller support team, and I was surprised by both: 1) the fact that they immediately agreed to issue a refund, as it met their policy (I canceled in less than 24 hours, actually, immediately) 2) that even though they told that I will receive the money back within 1-5 business days - I got it within a few minutes. I am perplexed. The only pity really is that I can't afford it
Andrey Khorokhordin
Excellent company. Not only does the PDF Filler work great, but when I asked for the annual fee to be refunded after I neglected to cancel my subscription, it was done so immediately and graciously.
Cara G
I lost a few completed PDF forms before I successfully saved one but overall this website is a great place to work from and one I couldn't have done without
LILLIAN S
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