I've been a customer of ********************** for almost 2 years now. The program has completely upped my game from writing business letters, filling out pdfs, faxing important documents - there is no limit to what you can do with a program like PDFFiller. But, what really pulled me in, other than the superb professional look and quality that PDFFiller gives my correspondence, was the help I received when I needed it. For example, I needed help with merging two documents that I needed to fax. I received help via the Chat Box within seconds of asking for assistance. It's like having your own IT team 24 hours a day! I also just found out that outbound faxes are included in the price and, if you want your own inbound fax number, $20.00 a month gets you your own fax number! The list goes on and on. I can't say enough about PDFFiller! Complete professionalism, confidentiality, and customer oriented. Try **********************! You will not be disappointed!

Marie from the Customer Support Center worked with me promptly to ensure I received a refund. It is not that I was not satisfied with the program, it provided me with everything I needed to complete my work tasks remotely. However, I am on a limited budget and took advantage of the free trial opportunity. My intention was to cancel my subscription prior to renewal, but unfortunately I experienced a death in the family and was unable to cancel in a timely manner. I noticed the charge on my account today and immediately contacted PDFFiler customer support. Within 10-15 minutes of my request, I received confirmation that I would receive my refund. They were very understanding and accommodating.