I was having problems with not just completing the forms but also with abtaining my information, the young man with online chat help was such a blessing to me. Being a disable veteran some of theis computer stuff if a bit upsetting but Ralph helped me.

I believe the staff is dedicated to helping the customers and are very professional. Thought I might have to talk to them in person, but they answer and respond quickly through chat and do everything they can to help you right away. When I just had to get my material out right away and short on funds allowed me to try out the program just a few days after I explained my difficulty. Then after few days able to of course, pay for this program that has helped me so much. The forms are easier to read by using PDFfiller, and the video of how to work the software is helpful as well. The people are just awesome!! Very helpful and respond immediately. I would recommend this to friends and family as well.

It was hard to figure out how to get started, and I made some mistakes in the beginning. I saved two files too soon and now I don't know how to erase them because when I try it says if I delete it it will no longer be shared. Is it okay to delete it anyway?

The first time I downloaded the software, I mistakenly selected the one for use with Microsoft and all features did not work on my Chromebook. After going back I found the correct program for use with Chrome. The only problem I still have is creating my signature which I have described below under features to add.

I am a learner, and have taken so much time to get the taxes into IRD so no time to spare. Used it to sign another form the other day, and I am getting to know the process, slowly.