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The features are great. It would be nice to have the option to combine PDF documents. I also have an issue when entering text where the text box disappears and I have to click on the document again to enter text. Aside from that, he existing features are great and I would like to see how PDFfiller can improve in the future.
Anonymous Customer
CUSTOMER SERVICE THE WAY IT SHOULD BE!! I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.
Kelley Faulkner
It was frustrating at the beginning. I don't know how to rename a document. I will try and read the manual within the next week. I will attend the webinar.
Willa Marie L
What do you like best? pdfFiller is an excellent product at a great price. The 5-user shareable version is only $15 a month. That is the total for all 5-=users. They also have exceptional support, though you rarely need it. It also gets new features often, such as an inexpensive library of 80,000+ legal and tax forms. Michael Block CPA mblock@blocktax.com What do you dislike? The fax option is $10 a month. It should be $5. However, a $3 third-party fax add-on works with it What problems are you solving with the product? What benefits have you realized? We fill out many forms quickly, which would be very time-consuming.
Mike Block CPA
Great customer service Great customer service ! They answered my request in the minutes after sending it and helped me a lot. I recommend greatly.
RANIA ERRAJI
Great Customer Service and an Amazing Program!!!! Fast and effective customer service when I had difficulties. Easy and user-friendly program that is very versatile. Overall great program!
Steven D.
where has this been all my life where has this been all my life. i'm 20 minutes into download, clicked buy, installed laptop & cell. already created two forms & makes my time with older versions of fillable PDF generator programs seem like a million years ago.
KDBest
I mislead them on my intentions for the service level that I required. Once I brought it to their attention, I answered 3 questions; and the matter was immediately resolved. Outstanding customer service comms. !!!
William J Clements
So far so good.. So far so good. Actually of every editable pdf or doc app out there, this one has by far so many options you can choose from to suit your editing needs
Robin L.
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