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The completed ETA 8429. All hand-written notes of conversations or phone calls about the complaint. If the complaint was referred to the State level or to ...
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What is customer complaint resolution manual?
The customer complaint resolution manual is a document that outlines the process and procedures for handling complaints from customers.
Who is required to file customer complaint resolution manual?
All companies that deal with customer complaints are required to have and file a customer complaint resolution manual.
How to fill out customer complaint resolution manual?
The customer complaint resolution manual should be filled out by including detailed information on the complaint handling process, procedures, and timelines.
What is the purpose of customer complaint resolution manual?
The purpose of the customer complaint resolution manual is to ensure that complaints from customers are handled promptly, fairly, and effectively.
What information must be reported on customer complaint resolution manual?
The customer complaint resolution manual must include information on how complaints are received, investigated, resolved, and followed up on.
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